Complaint Rating:

Company information:
Purity Mineral Science
Farmers Branch, Texas
United States
Phone: 1-866-363-6797
www.mineralscience.com

I ordered the "free sample" of the Purity mineral foundation. I did not realize until I placed the order that I was signing up for a monthly subscription. After I recieved the sample I realized that it was not something I really wanted and returned the sample. This should have unsubscribed me from this program. Several weeks later I noticed a $59.99 charge on my debit card. I still have not been able to contact anyone either by phone or by email to get this matter resolved. The charge also put my checking a count into a negative balance thus causing an overdraft fee of $35.00 to be charged to my account and several checks to be declined. This caused by bills to be late amongst other problems.