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Refund not honored
Complaint Rating: 
Company information: PureColon1000 P.O. Box 971090 Orem, Utah United States Phone: 888-289-8740 PureColon1000.com
I ordered the sample product and it did not work. Two weeks later a full bottle arrived and my credit card was charged. I phoned the company and was advised that it had to be returned by July 24. I mailed the product back and verified that it arrived at 8:44am on July 24th, 2008. After several emails and phone calls I finally reached a live person who told me that I was not getting a refund as they did not pick it up on the 24, it was picked up on the 30th. I was also told that the bottle had been opened...Not by me!
I feel that they are running a scam and are not forthright with their policies. I did not open the product, I returned it by the required time and still they will not refund my credit card.
What the hell???
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