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pureacaiberry Complaints - $74.76 taken out of my credit card.

Review all pureacaiberry complaints

pureacaiberry
Posted: 2008-10-12 by Jeanine Ondreka [send email]
$74.76 taken out of my credit card.
Complaint Rating: 100 % with 1 votes
Company information:
Pure Acai Berries
none
Thorton, Ohio
United States
Phone: (888) 289-8740
PureAcaiBerries.com

I too ordered these Acai Berries and was charged a trial fee and cancelled but then my account was being charged $74.76. This is the third time. I can't pay my bills because of this. I have severe anxiety and depression and I am up every night. I can't eat neither. Someone let me know if you can help me.

Jeanine
Comments United States Online Scams
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pureacaiberry - supplement facts

Comments

50 days ago by Al [send email]
You will have to close your credit card account and have the card co reissue you another card after the refusal to pay the bill.
36 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Acai a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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