Complaint Rating:

Company information:
Pure RezV
3011 S. Peoria
Tulsa, Oklahoma
United States
Phone: 918 747-8873

3/17/09I responded to an offer of a free sample of RezV by paying only the postage, which of course took my credit card number. I soon received a very small sample and before I could even finish the sample a larger quantity arrived, which I figured was the rest of the free sample which had been very small. However when my credit card bill arrived several weeks later, RezV had billed me for 87.97 on 4/7/09. Of course the bill for this did not arrive until the end of the month so I didn't understand the extra shipment. I called the number given to CitiCards and they said I had not said I didn't want further shipments. However I pulled up the site from which I had ordered the free sample and there was nothing to indicate whether I wanted more or not. They asked me to mail the other back though the 15 day period had expired. I did this by certified mail. When I received the latest credit card bill 5/29/09 they have not credited my account. I am going to report this to the postal fraud department. I will also contact my credit card company.