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Pure Acai berry Pills Complaints - my cancelling my account

Review all Pure Acai berry Pills complaints

Pure Acai berry Pills
Posted: 2008-10-02 by Dbt18 [send email]
my cancelling my account
Complaint Rating: 0 % with 0 votes
Company information:
Performance Health llc
971090
Orem, Utah
United States

Billing me without authorization. I have sent back 2 bottles of Pure Acai Berry and have asked repeatedly to have my account cancelled. they keep sending me product and billingme.
Comments United States Diet Products
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More Pure Acai berry Pills complaints
Pure Acai berry Pills - Did not order these pills

Comments

61 days ago by Bajaskier [send email]
You'll have to cancel your credit card/bank account. Credit card might stand behind you if you use the word "fraud". NationalCity is fairly good about standing behind their customers.
60 days ago by Mary Hall [send email]
I have asked to be cancelled and they keep charging my credit card. The phone number I had been given is not a working number.
I am a senior and can't afford this happening to me.
The name of company is Performance Health.
Please help me.
49 days ago by Just Me [send email]
I ordered a "14 day" trial bottle of Extreme for the shipping ($3.95) and they only sent 15 pills saying to take at least 2 a day. They either can't count or just like ripping people off with word play. I cancelled any future orders and better not get charged for any!
43 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Acai a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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