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Pure Acai Berry Complaints - trying to cancel

Review all Pure Acai Berry complaints

Pure Acai Berry
Posted: 2008-10-07 by Valerie [send email]
trying to cancel
Complaint Rating: 50 % with 2 votes
Company information:
Performance Health USA, LLC
P.O> Box 971090
Orem, Utah
United States
PureAcaiBerry.com

When you try to cancel your order there is no phone number. Also you can view their term about product and how to cancel whe you are ordering product. Here the website for anyone having a problem canceling your order go to (http://gohelpnow.com?pl=acai&page=cancel2.2) make sure type whole website name.
Comments United States Health & Beauty
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More Pure Acai Berry complaints
Pure Acai Berry - Fraud
Pure Acai Berry - Took money from me
Pure Acai Berry - Unauthorized charge
Pure Acai Berry - Charged for product not ordered or authorized
Pure Acai Berry - Unauthorized delivery of product
Pure Acai Berry - unreturnable Product
Pure Acai Berry - Im no guans thes producct
Pure Acai Berry - did not order product
Pure Acai Berry - unarthorized charges
Pure Acai Berry - SENDING ME A PRODUCT I DID NOT ORDER THEN CHARGING MY CREDIT CARD WITH OUT MY AUTHORIZATION

Comments

48 days ago by Parkerrivergirl [send email]
I ended up having to cancel my credit card and told them these were fraudulent charges, only way to combat this. I will also put a letter into the Attorney General. These are deplorable tactics!
48 days ago by Diane Lapierre [send email]
i ordered a tryal bottle and received after this many bottle i have not ordered and have charge on my visa card
for 78.77
i don t want to take this product it make me sick so i want to have a credi ton my card
what i have to do ?
47 days ago by Annette [send email]
i've been trying to call to cancel and it isn't wrking. Also the website that is given above isn't wking either. What else can i do? Pls help!!
46 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
6 days ago by Support [send email]
our customer service site does work, make sure you are entering the correct email address or information used when signing up. If you are not in our database check your product, it might be from another company. (www.gohelpnow.com) will help you.
13 hours 0 minutes ago by Renata [send email]
I agreed wholeheartly with every single one of these people. - the phone no. they give you, you on hold forever with them and the emails that they want us to use does not work. This is defintely a big case of FRAUD!!! Tell everyone out there NOT TO ORDER THIS PRODUCT. BIG RIP OFF!!!
12 hours 48 minutes ago by Diana Workman [send email]
I was called and after he explained the product; I told him I wasn't interested and they sent me a sample anyway and took the money out of my bank account.
I called the BBB and there is also a place on the internet you can write and complain to.
I was so mad I even called the FBI and told them what was going on.
When people get into our accounts after they are told not to I guess this is a lesson just wait and get it at a store.
Good luck to everyone.

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