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Green Tea Complaints - Purchase cancellation!

Review all Green Tea complaints

Green Tea
Posted: 2008-03-23 by Oliver Anderson [send email]
Purchase cancellation!
Complaint Rating: 0 % with 0 votes
Company information:
Green Tea
1124 florence st.
Imperial Beach, California
United States
Phone: 6199481055

Granted i failed to initially read the terms and agreement. It took only a day or two to decide I better read the terms and agreement thoroughly after doing so I realized I've been "BAMBUZLED", TRICKED SO I immediately returned the product unopened. Also I tried to contact some sort of customer service to resolve the problem, but to no avail. Then Performance health USA sent the product straight back to me again! and withdrew $69.00 from my account and expect to repeat the same every month for... I forgot how long but my point being is this is totally preposterous and absurd.
Comments United States Health & Beauty
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Comments

47 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Green Tea a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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