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Punjab National Bank
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2.7 53 Reviews

Punjab National Bank Complaints Summary

22 Resolved
31 Unresolved
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1:52 pm EDT
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Punjab National Bank no son due tension create by c.s gautam and othe officers of circle office hoshiuarpue.

To
Smt. pratiba patil
President of india
Govt. of india
New delhi
Pnb head office pad division new delhi

Subject: not reading my appeal by sh. g. ds dubry and n. k niranwal

To sh. k. r kamath ji, cmd head office pnb new delhi, sir it is requested that my case of appeal has presented to the higher authorities of circle office hoshiarpur and pad divisio pnb head office newdelhi for decesion br sh. c. s gauthm, sh. pardeep goel, sh v. k khurana, sh. g. l sharma on the instructions ofsh. m. s nijjar the previoua agm who is working as circle head pnb hoshiarpur as officiating in the place of dr. bansi lal patheja mr. m. s. nijjar has some gradage against me, his explanation was called by zonal manager sh. jain amritsar who has given transferd order to me, and case of transfer was sent to zonalmr. nijjar givr verbal order to sh. g. l sharma to implicate me in office amritsar for conformation of action of ilegal my transfer in the capacity of sh. jain zonal manager amritsar. mr. nijjar has exercised the powers of the zm amritsar with malafied attention. of sh nijjar which was on the recor d of sh, nijjar fileand bank record. hoe can higher authority has misused his power with his own intersts. every body knows that mr, nijjar is very dishonest person in the bank who was not fullfill the desire of mrt, nijjar. hr harrassed the officers in this way. sh. m. s niijar has given verbal order to implicate me in wrong case for the interst his posting at hoshiarpur. sh. nijjar has deputed sh. s. k sharma. sh. rk bajaj, and v. k khurna prepared wrong and baseless chargesheet against mr and releived me to report ldm office hoshiarpr for further posting during the insepection poeriod. these persond have prepared wrong and baseless chargesheet against s me only to implicate in wrong case because I had not full fill the desire of gratification not fullfill by me. mr jaswinder saini ldm has taken the money for loanee of the bo office of... behllor kalan / usmanpue punjab circle office hoshiarpur. he has also prepared fabricated report aginst me also. he has prejuduice to me the charge of taking money from thr borrowers of the b. o behllor kalan/ usmanpur where I was incumbent incharge of the b. o usmanpur and behooloor ka;lan. sh. nijjar has given the order to sh. sk sharma, c. s gautam. v. k khurrna, and sh. r, k bajaj, parddepgoel to implicate me wrong case and faricated chargesheet, thesr person have misrepoted my case to the higher authority in wrongb way only spoil the future of my three minor daughters without son. my wife has expired due to create tension in my family ry these perso of general catagory because I was belongs to scheduled caste. which was aginsts the natral justice amd aginst the fundamental rights of the indian citizen. I pnb head office pad division mr. g. s dubey gm and sh. n. k niranwal dgm have not read or understan my appeal of 100 pages along with evidence of my defence. I was punishedby pnb head office authorities when I was not in the branch even in india and not posted in b. o usmanpur on 17.05.2005. iwas posted on that in b. o officr rahon as manger instead of pnb usmanpur. my dubey and niranwal has rejected my appeal without vreading my case of appeal which was wronglyn reprted to the pad divsion pnb newdelhi by the officers concerned circle officehosharpur. please invetigate my case and enqire the matter from other circle office than hoshiarpur or independent persons or team from h. o office then factual poition of the case brought in true picture of the caswe and givr me justice against injustice done by concerned persons which was reffered in my request letter. thanking you yours sincerly baldev raj mahi manager pnb ldm office hoshiarpur punjab p/f no. 52135 mp phone no [protected]
Date april 21, 2012

Yours faithfully,

(b. r. mahi)
(baldev raj mahi)
Pf no. 52135
Manager pnb, ldm office hoshiarpur (punjab)

Date – 23-04-2012

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Punjab National Bank inhuman behaviour by circle office pnb hoshiarpur punjab

To
Smt. pratiba patil
President of india
Govt. of india
New delhi
Sub: order for independent inquiry to sh kr kamath cmd pnb new delhi
The chairman and managing directoplease suspend these person who presented facts of my case wrongly without any base ane without any evidence to the higher authorities for decsion against me by the concerned officers of pnb head office new delhi and pnb circle office hoshiarpur and also give the order of reinquiry from the other circle oiffice than c. o office hoshiarpur. these persons presented the case aginsts me through prejudice manner. sh. gautam, pardeep goel. vk khurana. sh. r. k bajaj, s. k sharma, g. sharma on the instructons of me. m. s nijjar who is totaly against the intersts of officers belong to scheduled caste managers. I have three daughters and without wife and withoue son.. pllease take the matter seriously, I represet the case athorities of india not the president of america mr borak obma. sh. k. r kamath ji. you are requsted to give inssaf against the dhakasahi of officers pnb circle office hoshiarpur. take legal action against concerned culprit who was spoil the future of my three minor daughters and responsiable the death of my wife.. thanks yours sincerly b. r. mahi. pf no.52135 ldm office pnb hoshiarpur punjab date 21 april 2012
Yours faithfully,

(b. r. mahi)
(baldev raj mahi)
Pf no. 52135
Manager pnb, ldm office hoshiarpur (punjab)

Date – 23-04-2012

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Update by pnb
Apr 17, 2012 1:48 am EDT

To
The public information officer
Management audit &review division
(Right to information cell)
Punjab national bank
Rajendra bhawan, Rajendra palace
HO:New Delhi
Reg : Information under RTI act 2005
Sir,
It is requested to supply me the following informations under RTI act 2005.
1.Assets and liabilities statement of Sh. N.K. NIRANWAL DEPUTY General Manager, personnel administration division, HO:PNB New Delhi for the last 5 years
2.Details of postings held during last 20 years of Sh. N.K. NIRANWAL
3.Details of family members and their occupational informations.
4.Compliance/disciplinary proceedings initiated against Sh. N.K. NIRANWAL during last 20 years.
5.Details of amount deposited in PF during last 10 years .

Please arrange to supply me the above informations at the earliest.I am here with enclosing IPO for Rs.50 vide IPO No. date
Yours sincerely
Baldev Raj Mahi,
S/o Sh.Ram Asra,
Nawanshahar (Pb)
Ex-Manager,
Baba Deep Singh Nagar,
Saloh Road,
Backside K.C.Palace, Nawanshahr (Punjab)
Distt.Sahid Bhagat Singh Nagar

DATE APRIL 17TH 2012

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Punjab National Bank rti act 2005 og sh. g. s dubey g. m pad division new delhi

To
The public information officer
Management audit &review division
(right to information cell)
Punjab national bank
Rajendra bhawan, rajendra palace
Ho:new delhi
Reg : information under rti act 2005
Sir,
It is requested to supply me the following informations under rti act 2005.
1. assets and liabilities statement of sh. g. s. dubey, general manager, personnel administration division, ho:pnb new delhi for the last 5 years
2. details of postings held during last 20 years of sh. g. s. dubey.
3. details of family members and their occupational informations.
4. compliance/disciplinary proceedings initiated against sh. g. s. dubey during last 20 years.
5. details of amount deposited in pf during last 10 years.

Please arrange to supply me the above informations at the earliest. I am here with enclosing ipo for rs.50 vide ipo no. date
Yours sincerely
Baldev raj mahi,
S/o sh. ram asra,
Nawanshahar (pb)
Ex-manager,
Baba deep singh nagar,
Saloh road,
Backside k. c. palace, nawanshahr (punjab)
Distt. sahid bhagat singh nagar

Date aril 17, 2012

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Punjab National Bank education loan

My name is Reeta Saini i have done my MBA and i take education loan to complete my studies. In starting bank clear that the loan of interest will be 10.50% but now they are charging more rate of interest approximately 13.50%. I was told by someone that there is relaxation for girls students in education loan. My account no is [protected] it is a saving account of Punjab National Bank Branch Saloh Distt Una Himachal Pradesh. Please check it and let me know if there is any relaxation for girls and what is the actual rate of interest. Because i belongs to a middle class family i can't give such high rate of interest.Please take an urgent action as soon as possible.

regards
Reeta Saini

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preetam baranwal
, IN
Feb 16, 2010 10:52 am EST

Sir i am preetam baranwal. I m persuing M.B.A. from greater noida. and to deposit fees i need money, so i applied loan in your NAWADAH branch (bihar). They said that they will not give me loan. so you please help me to save my future. otherwise i will be in big problem.

Thank you

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Punjab National Bank cibil report

Dear sirji

mera name pareshkumar himmatbhai patel he,

Me pujab national bank ka a/c no.534000nc00002205 shri devrajbhai meghajibjhai sonani ki housing loan ka garented hu. mera aapki bank pnb me na koi a/c or na koi loan he, to bhi mera cibil report aaya he usame mere naam pe aapaki bank pnb me 5, 00, 000 kahousing loan, aur 5, 00, 000 ka buisness loan jiska a/c5340-294-294, date-08/02/2011 (a/c no. aur date same he jo garented ka bhi a/c aur date he) se mere name pe cibil report me aapaki bank pnb me bata raha he, jo koi loan maine liya hi nahi he aur pnb me a/c hi nahi he, aap mere name ka aapaki bank ne jo galat cibil me housing/buisnessloan ka detail clear karke muje urgentaly inform krane ka kasht uthaiye sir, taaki meri bank of india ne jo cibil report ki galat entry jo aapki bank pnb me bolati he usaki wajah se mera housing loan stop kiya he, aap real urgentaly tapaas karke cibil mese meri galat entry clear karvane me help kare, taaki me apane sapano ka ghar banane k liye boi mese housing loan mil sake,
ye complaine k baareme maine date-20/11/2011 ko aapako mail kiya tha, aur maine date - 14/11/2011 ko pnb udhana surat [gujrat] me gaya tha, aur waha manager shri rameshchandra pohiya ne ahedabad circle office me callno.[protected] per mr. d. v parmar se baat kar kuch form bharake mail kiya tha. aur muje 2 din baad call karne ko mr. pohiya ne bolatha, aur maine date-15/11/2011 aur date-16/11/2011 ko maine aapaki costemercare ko
[gm customer care [protected]@pnb].co.in per sab jankari di, aur muje gm costemercare se date-18/112011 ko muje 7 din me cibil ki entry remove karke muje help karenge esa mail aaya tha.
Aur maine date-20/11/2011 ko cibil me call no.022-[protected] per detail manga to bataya ki cibil ke pass pnb ki aur se koi detil ya wrog cibil entry remove karane ke bareme hame detail nahi mila he; to maine date-20/11/2011 ko [protected]@pnb.co.in par meri cibil entry remove karne ke bareme detai bheja tha, aur ahemdabad circlepar mr. d. v. parmar ko mob no.[protected] per sab detai batayi thi, aur muje date-21/11/2011 ko cibil se pata chala ki abhi tak pnb aur se cibil ko koi information nahi mili he, tabhi maine phir se [protected]@pnb].co.in aur [protected]@pnb.co.in ko mail karke detail bheja ;aur date-22/11/2011 ko delhi head office per call no.022-[protected]-ex.13 per baat ki to vaha se mr. ananandji ne bataya ki hamane ek form circle off. ahedabad bheja he vaha se detil bharke whoh. hame mail karenge aur baad me hum cibil ko bhejenge aur 2-3 day me aapak kaam ho jayega, to maine circle office ahemdabad mr. parmaar se baat ki to usane bataya kiha maine form surat detail bharne k liye manager mr. javakar ko bhej diya he ; to maine mr. javalkar se baat ki to usane kaha ki hamane pnbcibil ko date-21/11/2011 ko form bharke bhej diya he; to maine pnbcibil call no.022-[protected]-ex.13 per detil pucha ki surat [gujrat]pnb se aapako sab detail bhej diya he esa kah rahe he aur aap mana kar rahe he to me kya karu? to phir maine surat brance manager mr. javakar se baat ki aur bataya ki aapka koi meri cibil entry ke baareme detail pnbcibil ko nahi mila he;to usane mr. pohiya se meri baat karaai to usane bataaya ki maine date-1411/2011 ko pnbcibil ko aapki wrong pnb cibil entry ki detail bhejadi he aur phir aaj date-23/11/2011 ko gmcostomercare ka maile meela ki week me aapka problem solve ho jayega; aura age bhi date-18/11//2011 ko esa hi mail aaya tha to muje kya cc karne ke liye aap log majbur mat kare, aur kiski resposyblity he usaki muje jankari ya detai dijiye, [me date-1/112011 se pnb ko wrong cibil entry ke baareme complaine kar rahahu hu;
Agar meri wrong cibil entry 3 day me cibil se remove nahi hui to me aageki court kaanuni karunga jisaki jimmevaari pnb ki hogi, ]
Thanks
Paresh patel
Mob.[protected]

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inder singh Rajpurohit
, IN
Jul 17, 2017 1:11 am EDT
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Dear sir,
I have taken out my cibil report. the cibil score is reflecting as 597. the cibil report
Reflects overdue of rs.37052/- as overdue of overdraft.
I had never taken overdraft from any bank, however there are certain dues in my saving and
Current account, which I had already regularized at pnb bank and obtained no dues certificate
From the bank.
You are requested to please update the records as I am unable to take loan from any bank. my
Details are as under:
Name : indersingh rajpurohit
Pan no. akqpr9827e
Date of birth : 15.06.1978
Address : navdurga sarees gayatri sadan sattapir gali hira bazar
Navsari gujarat 396445
Cibil control no : [protected]
Inder singh rajpurohit
Mo. no.[protected]
Imail id : chundari2016@gmaul.com

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Punjab National Bank regarding A.T.M

SIR, MA'M,

most respectfully has acustomer/applicant has been operating his account in the PUNJAB NATIONAL BANK branch DEOBAND for long time.Applicant/customer tried to withdrawal amount of TEN THOUSAND RUPEES from the A.T.M. of S.B.I on 21th feb.2011 at the evening time.what applicant/customer did not get.while at the exact time aaplicant/customer withdrawaled ONE THOUSAND RUPEES from the exact A.T.M.what applicant/customer got from the A.T.M., , when applicant/customer went to the bank then in the passbook customer had both the entries of TEN THOUSAND RUPEES and ONE THOSAND RUPEES..

when this information applicant/customer gave to the branch manager then branch manager said to applicant/customer to at the branch after one week.AFTER one week when applicant/customer reached to the branch then branch manager denied to return the money what was amount of TEN THOUSAND RUPEES and said to meet branch officer Named Mr.LALIT VERMA who is from A.T.M. section since there applicant/customer has been scrolling to the branch continously BUT has not been able to get the satisfactory result.what is to get the amount of TEN THOUSAND RUPEES what is very HUGE for the applicant/customer..

Applicant/customer tried to give request letter in the branch many time.but branch officers denied to take any sort of request letter and said we can not give you anything in written.

Thereof we have to request you that return my amount ofTEN THOUSAND RUPEES and compensation in my account.

Applicant/Customer
TAUOHIK(TAUPHIK) S/O SHAFIK,
R/O ANDRUN KOTLA DEOBAND
UTTAR PRADESH INDIA
Account No. : 013400 [protected]
Customer No. : AFD008403
Mobile No. : [protected]

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Punjab National Bank non dispersal of cash from atm

dear sir,
on 11 jun 2011, i was withdrawing a sum rs 10000 from ATM, it so happened that there was no dispersal of the cash from the ATM but same amount was debited from my account.
i have complained at the branch office, they have sent a letter to higher HQ but still money is not credited to my account till date.
i would request you take necessary actions at the earliest so that me and people under same situations will be benefitted.
thanking you
b s halli

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Punjab National Bank hopeless behavior of the manager and personnel of pnb

I went to deposit hundred rupee in my account at the Nehru road branch of Punjab National Bank at Siliguri.After standing for 2 hours in queue, when my turn came, the personnel sitting in the counter asked me the amount of money I had to deposit.After listening, he said to me to stand in another counter.I asked him the reason for saying so since the counter read that amount upto Rs 20, 000 could be deposited in that counter.The personnel behaved in such a irritating way and said he wont take the money and asked me to leave.I went to the manager.The manager again was such a hopeless person, and he said to me that he wont do anything.Whatever the person at the counter said is final and nothing can be done.Such was the behavior of the personnel of PNB with the customer.

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Punjab National Bank not closing the savings account

Dear sir,

We hold 5 (five) savings account with punjab national bank, salt lake branch for past 10 years.
We have shifted far away from the branch address and have approached to the bank for closure
Of account. at initial I went with closure of 1 (one) account and they successfully closed it
Within half an hour without any complains.

Again I went with 2 (two) accounts for closure, but now they not showing interest in closing
And making hell lot of problems, unnecessary harrassing the customer. I being a son approached
To bank with a application duly signed by the account holder.in the application it was
Mentioned that cheque leaves has been destroyed by us. at initially they said you have to
Bring cheque book and pass book. when giving the pass book to them they said now the account
Holder has to come at person to close the account.

I just wish to know is there is any law where it is mentioned that the account holder himself
Have to come and close the account.

Please help.

Regards

Pratyush ladha
[protected]

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Punjab National Bank demand draft

Dear Sir/Madam,
My brother has account with your bank at Ladhuka Mandi Branch. He has sufficient funds in his account & he has to get a demand draft or Rs. 77000/- for his tuition fee to be paid. So he visited your branch
today in Delhi but bank authorities are asking to submit the cheque
for the same & refusing to deduct the amount from the account itself.

He has spoken to bank manager & he doesn't listen even.

where as i had already confirmed from your side around 20 days back
that DD can be prepared. Please let me know why this is happening.
Please find the branch address as follows.

Punjab National Bank.
Head Office,
7, Bhikhaiji Cama Place,
New Delhi- 110066

this is completely harassment to the customers.

appreciating a favorable reply.

Regards
Poonam K

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yadvendra
, IN
Oct 04, 2011 10:02 am EDT

i was trying to withdraw money rs-10000/-from my pnb atm with ac no-[protected] with name aniket kumar singh on 29/9/11 at 21:45 pm with atm id no:476200 and card no:[protected] but i did not receive money instead money got debited from my account as per atm receipt.kindly look into the matter and reimburse the amount in my account.
thanks
aniket kumar singh

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sudhansu sekhar sahu
, IN
Aug 06, 2009 4:07 am EDT

sir, punjab national bank fefuse to give me study loan, enen they not give me permission to apply for studyloan.

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Nirbhay singh
, IN
May 27, 2015 6:34 am EDT

Dear sir /ma'am
I gave 1 lakh rupees in the form of dd to a college (SRM kattankulathur)...but now i want the refund and for that the college refund form reqiures the dd no. But i dont have now...how can i get the dd no becuase i dont have the reciept of the dd...the only thing i have is the dd no id...plz tell wat to do .
Plz tell as soon as possible.
Thank you
Regards Nirbhay singh

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gupta.gourav763
, IN
Oct 26, 2014 11:33 am EDT

BANK ME kisi ne apko galat jankari di hai...ki ban jayega...

DD tabhi ban sakta jab ya to aap apne khate me cash dalwao aur fir usse dd bnwao
ya phir ydi cash possible nahin hai to apne khate k nam ka chq a/c payee ho apne khate me dlwao tb bhu dd bn sakta hai...

also because dd 50, 000 k oopar ka hai isliye 50 k oopar do officers k sign lagte hain...aap jb gaye hogein tb vo dono honge ...but 20 din bad jb aap gye to ho skta hai ki koi ek chhutti chala gya ho...isliye bank wale aapko mana kr rhe hain...!

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satyendra kumar
, IN
Oct 11, 2011 6:49 am EDT

I have an saving account with Syndicate Bank, Pusa campus, New delhi-12. I went to Gaya, Bihar in Durga Puja, 2011. on 3-10-11 I withdrew on 5000/- from PNB ATM Bairagi, Gaya but showing withdrawal of Rs. 10, 000/-(5000/- two times). this may be due to link was frequently coming & going but after about 9 days the exceeding 5000/- has not been given in my account. satyendra Kumar

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Never forget
, IN
Jun 16, 2010 4:56 am EDT

After taking complete documents required for the loan they are saying it will take a month long time. My collage classes has been started and i am not able to attend my classes . Why to promote educational loan if You can't support students .I think it's a way of harrassing students. Shame shame on the banks and their attitude.

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tuna123
, IN
Jan 05, 2010 12:33 pm EST

please stop ur tag the name u can bank upon, i applied fr educational loan they sad it will be done but now when college got strted they said we cnt provde as college is having legal matter with bank

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Punjab National Bank forfeiting deceased persons money

After the death of our father Mr Hari Singh Saini. We obtained succession certificate from court. We have made cashout from other Banks . But the Branch Manager of Punjab National Bank Defence Colony Hisar Haryana. Has been delaying the payment since three months . All necessary documents have been submitted to the bank . Bank has lost our original Copy of fixed deposit . Which was handed over to the bank. It is requested foro deep investigation of this case this manager and some other men of the Punjab National Bank are forfeiting the public money. Documents submitted to the banksare:
1. Sucession certificate from the honourable court
2. affidevite
3. Death certificate from Municipal committee
4. Individual identity proof.
5. One PNB form dully filled and noterised from court.

What else is required to give the payment if bank has not planned to forfeit the money. Can you give the reason?

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Update by satish kumar saini
May 24, 2011 9:05 am EDT

Sir,
What is the policy of Punjab National Bank?
After the death of our father we obtained the succession certificate from the court. All required necessary documents have been submitted to the bank .
Photocopy of the Fixed deposit and saving fund account. We have claimed money from other banks like bank of Baroda, Indian bank . But the Bank manager of your Hisar Branch is dalaying since 3 months and making false statements since three months. I wonder how such poor quality people have been appointed in the bank where you are dealing public money. Some times they say that Mr Sethi the bank employee is on leave sometime they say come after fifteen days. This is clear that Few people of Punjab National Bank are forfeiting the money of deceased persons. This Branch of PNB Hisar Defence Colony should go through investigation and records by announcing in the news paper. They have lost my original fixed deposit copy. It is requested that a necessary action should be taken against the Branch bank under intimation to me for further actions in the consumer court. You are inviting for deposit and than harrashing at the time of withdrawal.

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Punjab National Bank money not withdraw

Dear Sir/Madam,

Today i am going for withdraw the Rs. 10, 000/- from Laxmi Vilas bank ATM at Time tower, MG Road, Gurgaon

When I put my ATM card in ATM Machine and proceed for withdraw of Rs 10, 000/- the ATM Machine indicate "Please wait your transaction is being proceseed", but after some time machine indicated "Your Session is timed out" and finally i can not have recieved any payment from Lakshmi Vilas Bank machine.After that i Checked my balance that time Rs.10, 000/ amount debit from my A/C.

I again put my ATM in ICICI ATM and prceed for Rs. 10, 000/- and i got RS.10, 000/-.

Please see the matter and confirm me.

Regards,

Kavita malik
PNB A/c. no. - [protected],
Contact Number - [protected],
Complaint No (Given by customer Care)- [protected]
Please help me.

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kaveri kr
, IN
Dec 08, 2014 2:18 pm EST

Punjab National Bank
Posted: 2014-12-08 by KAVERI K.R.
Money not withdraw

Dear Sir/Madam,

On [protected] i went withdraw amount Rs. 10, 000/- from state Bank of India bank ATM at sultanpalya Bagalore
When I put my ATM card in ATM Machine and proceed for withdraw of Rs 10, 000/-from ATM Machine i got the slip sorry unable to process.again i withdraw the amount Rs.10000/-i got the money but in the slip my balance is showing Rs.10000/- is less. Rs.10, 000/ amount debit from my A/C.I gave a complaint to customer care after one week they told SBI is rejected.when i din't get the money how can they say like that.
Regards,
Please Do the needful sir/madam

KAVERI K.R.
PNB A/c. no. - [protected]
Contact Number -[protected]
Branch;PARA RGT TRG CENTER BANGALORE
Complaint No (Given by customer Care)- M014381345

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Punjab National Bank lack of communication

Sir,
I Prakash Nautiyal, account holder of Punjab National Bank of Pandu Nagar Branch, KANPUR bearing A/c No. [protected]. For the last 1 week, i am not in Kanpur and went to Dehra Dun for some work. As such, while drawing some amount from P.N.B., E.C. road branch, Dehra Dun, I came to know that my account is inactive from some time. I requested Manager P.N.B., E.C. road and gave him an application to ACTIVATE my account, but he told us that the same would be Activated only from Pandu Nagar branch, Kanpur. Thereafter, I talked to Chief Manager, Pandu Nagar branch, Kanpur and he told us to send an application by FAX to Activat our account. I have faxed the same several times, neither their Fax machine is responding nor the STAFF of the above said branch have any email_id, so that it could be delivered on time. Sir, I my complaint should be considered on below mentioned points :-
1- When my account became INACTIVE, then it was not a duty of the staff of PNB to inform me about the same.
2- I have faxed several times my application to PANDU NAGAR Branch, KANPUR, there was no response from other side. Either they have malfunctioned fax machine or they are not taking my problem seriously.
3- When the systems are online and all the staff are working on NET, the staff of PANDU NAGAR Branch, KANPUR are having no emial_id to receive the mail and applications. (I am attaching two OK REPORT copies of fax for your kind consideration).

Hope you will consider the above facts, and register my complaint and try to improve the drawbacks of BANK FUNCTIONING.

Yours sincerely

PRAKASH NAUTIYAL

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prince.291279
, IN
Nov 17, 2010 10:35 am EST

I want to state that I have used my atm card no.[protected] of punjab national bank. My account no. [protected] and I tried to widrwal rs.900/- (Nine hundred) from sbi atm branch chhandametta on 16 nov.2017. But I didn't got the cash and my account was debited.

S. P. Singh
Acc. No.- [protected] pnb, koilwar, bihar

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nandu419
, IN
Apr 11, 2011 7:04 am EDT
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sir,
PNB has some of the most pathetic customer service and treatment i have ever seen in banking. I visited Nalanagar Branch in Hyderabad to deposit cash into my sisters account. There were two tellers for cash collection but only one does the collecting part(no sign boards mentioning who does what), The teller is very slow and sleepy.after around 45 minutes in line he asked me to get the account number verified(when actually he should be having a system and doin it), no where in this world i guess after standing in line for around half an hour a customer is sent back for such reason to get back in line for another hour. PNB is only for people who have either no work or having infinite patience to tolerate such clumsy behaviour.
So people if u are looking for banking services then stay away from PNB.

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sumit.poly
, IN
Feb 23, 2011 7:13 am EST

Dear Sirs,
I want to file some complaints about working system & Ignorance by Staff -members of Punjab National Bank, waini pusa road Branch( in samastipur District) BIHAR .I have a Saving Bank account(A/c no. [protected] in the name of "SUMIT KUMAR"). I have applied for net...BANKING 3 MONTHS LATER BUT THERE IS NO TRACE TILL TODAY SO, . KINDLY HELP ME SIRS
THANKING YOU
SUMIT KUMAR
A/C NO. [protected]
MOB;-[protected]

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JITENDER AZAD
, IN
Nov 02, 2013 2:33 am EDT

i want to state that I have used my atm card bearing card no.-[protected] and acc. no.-[protected] of Punjab National Bank.I tried to withdraw Rs.1100 from PNB ATM located at kumarhatti solan on 29-10-2017.During transaction the machine operates and it was counting the money but at the same time the machine show the error on display, that error was the "out of service", and the money did not come out from the machine and the money has been debited from my account

Jitender Azad
A/c no.-[protected], PNB SUNDERNAGAR, DISTT. MANDI HIMACHAL PRADESH

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smitagupta
, IN
Oct 16, 2011 4:42 pm EDT
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SIR,
respectfully saying that there was a fraud witHdraw from my account
on 06/09/11 of amount 3, 000rs only.

on the same date i lodged a complaint to the pnb customer care and my complaint no is [protected] but i did not get any saticsfactory resolution.
on 17/09/11 i lodged written complaint to my branch manager but he did not take any saticsfactory action for my complaint till now.
i came to know that after 7 days of my complain if i don"t get any resolution
bank will credit my account at rupee 100 per day according to RBI guide line,
but i have not get any amount in my account.

u re here requested to take necesary action for my complaint and retrun my money as soon as possible and follow the RBI guide line

APPLICANTA
SMITA GUPTA
ACCOUNT NO.[protected]

PNB BRANCH = PANDU NAGAR

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rajarao
, US
Sep 21, 2011 5:48 pm EDT

I was with the b ank for 30 years and 10 monthsbefore I said good bye to the mediocre Punjab National Bank which is poor in customer service. Only some individuals of the bank care for cutomers.

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Punjab National Bank non reactivation of account

I and my wife are holder of a Savings Bank Account in Punjab National Bank GD 24, Sector III, Salt Lake, Kolkata – 91. Our savings Account No. is 0139542. As per my records, an amount of Rs. 15, 000 /- was last withdrawn on 09.09.2008. Recently, I had deposited a cheque ( No. 795197 dated 01.02.2011) for Rs. 1, 000/- for clearing from your bank at S.B.I., Bangur Avenue, Kolkata - 55. But surprisingly, the Memorandum issued shows that my cheque was dishonoured by the bank, under Code No. 56, reason shown Inactive Account and returned to me. . Instead of reactivating my account, my cheque has been returned. Bank was asked to reactivate my account under intimation to me vide my letter to PNB dated 07.02.2011 received by them. The same elicited no response. I am 80 plus, wife is also unwell. Could not operate account on health grounds. Please do the needful.

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Punjab National Bank very poor mobile banking service

I am a customer of Punjab National Bank. Several months ago I opt for Mobile Banking of PNB. For the first time the Password was so blurred that it was unable to guess. I went to branch and ask them to try. When the password was entered wrong for 5 times the account was freeze. Here we can note that anybody who knows the user ID can block your internet banking or mobile banking. And the userid is openly given on the Passbook. When asked for next password it came after 1 months. In State Bank of India you get the password the same day. The transaction password was used to expire after 3 months. Though there is facility in the application to change the transaction password you cannot change it because after clicking entering Current Password, New Password, Reenter New Password and pressing Ok nothing happens the screen do no go forward. I got new password 3 months after application. Now my mobile says please download new application. When I go to download new application it gives the screen attached herewith. It says click on SAVE button to download. And the download button is not displaying anywhere. When contacted on these numbers 1 8 0 0 1 8 0 2 2 2 2, 011-[protected] / [protected]. It continuously says The number is busy please dial after sometime. When mailed on [protected]@pnb.co.in there is no replay anytime. I contacted for more than 5 times.

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Tipur Madan
, IN
Apr 14, 2013 4:42 am EDT
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Hello Sir

My name is Kinshuk Madaan and i have bank account in PNB Bank, Babra mohall branch of Rohtak City with acc no [protected].

From last 3 weeks i am regularly visiting my branch in order to activate my netbanking passwords. Everytime i am going to branch for Activating passwords, they are saying that we will not activate password as you got the password by post on your address but it must be given by the branch only, then we will activate the password else not.

I have talked with Manager also but he was also not able to help. When i talked with customer care they said that its normal, the password can be deliver to customer address by post, and they should activate the password.

The bank representative in Babra mohalla branch was talking very Rude and not activating the password

Please do something to get the password activated.

--
Regards
Kinshuk Madan
[protected]
[protected]

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dharampal
, IN
Jan 02, 2013 9:59 am EST
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To,
The Chairman, Punjab National Bank,
Bhikaji Cama Place, New Delhi.

Sub: Complaint against Mr. Pradeep, Manager at Punjab National Bank Asola/Fatehpur Beri, New Delhi-110074.
Respected Sir,
I, Dharampal s/o Piru Singh r/o H.No. 95, Khul Mohalla, Fatehpur Beri, is your customer for more than 50 years. I am a senior citizen, Ex-serviceman and pensioner.I, along with my family members, have bank accounts at PNB, Chandanholla Branch, Delhi and other branches as well.
It is pertinent to mention that a new branch was opened at Fatehpur Beri Asola which is near to my residence. Since it was more convenient and easy for me and my family to operate our accounts from this branch, I decided to transfer some of our accounts from the branch of Chandanholla to this branch. Subsequently, on 21/06/2012, I made a request to Mr. Gupta, Manager at Chandanholla to transfer all our accounts to the branch at Fatehpur Beri Asola. However, Mr. Gupta, out of courtesy, asked me if I have any problem with this branch regarding any of its services and advised me not to transfer all of our accounts. But, taking into consideration the old age of my wife, Mrs. Burfi Devi, I decided to transfer two of her accounts vide account numbers 307800MB00001125 and [protected] that were in her name to the branch of Asola, Fatehpur beri, New Delhi.
After the transfer of the above mentioned accounts, she expired on 11/07/2012. My son Mr. Subhash Chand was nominated on behalf of my wife for both of the above mentioned accounts. To claim the amount, I along with my son went to the bank with a death certificate and nomination acknowledgement receipt issued by your bank in his favour.
In the span of 50 years as a customer of your bank, I have never faced any problem or given any complaint against the bank or any of its staff members as the services provided to me were satisfactory and up to the expectations. But, I feel sorry for stating/ making this complaint against one of your bank official Mr. Pradeep (Manager, Asola Fatehpur Beri ).
The said manager refused to make payment to my son on the grounds that the double amount of surety is required to be deposited before claiming the amount. I along with my son kept on visiting the bank for about two months, whenever called by him, for claiming my wife’s amount. But time and again I was refused for the amount inspite of the fact that my son had nomination acknowledgement receipt in his favour but still he was demanding surety. I asked Mr pradeep “if I have a 10, 00, 000 deposit in the bank and if I had a nominee then do I have to give surety of 20, 00, 000”. He replied in affirmation and said “yes u have to give surety of double amount”.Thereafter, I visited Mr. Gupta, Manager at branch office, chandanholla to whom I explained the whole matter. Mr. Gupta on my request and taking into consideration my back records assured Mr. Pradeep that the nominee will attest the nomination given by his mother and requested Mr. Pradeep to clear the claim case, as the nominee is genuine. But still he was so stubborn that he didn’t clear the claim amount & infact he transferred the above accounts back to the branch office at chandanholla on 17/09/2012 without clearing the claimed amount and any customer request, as the customer of above accounts got expired on 11/07/2012 .
I was shocked to see the behaviour and irresponsible attitude on the manager’s part, Mr. Pradeep which was really disappointing. It amounted to deficiency in services and unwanted behaviour ill-treating a senior citizen. Further, it was inconvenient for me to visit the bank on regular basis as it requires a lot of time and energy to deal with the people like him. This has caused me undue mental and physical harassment.
I am writing this in a hope for a fair justice and request you to take strict action against such people to avoid inconvenience and undue harassment to your customers. Looking forward for your response on the same
Thanking you

Your costumer

Dharampal
H.NO 95, khul mohala fatehpur beri
dharampal.subhash@gmail.com
[protected]

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sridur
, IN
Nov 06, 2010 3:10 pm EDT
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ON 15 OCTOBER 2010 IN PNB ATM I TRIED TO WITHDRAW A AMOUNT OF RS.15, 000 BUT IT SAID WAS INVALID SO I ENTERED RS.3.000 AND RECEIVED AND AGAIN I ENTERED RS.15, 000 I NOT RECIEVED THE AMOUNT BUT MY BALANCE SHOWED THAT I HAD WITHDRAWN RS.15, 000. I COMPLANIED THROUGH PHONE BANKING AND THEY SAID WITH IN 12 WORKING DAYS THE MONEY WILL BE RETURNED BUT I HAD NOT RECEIVED TILL NOW MY COMPLAINT NO IS [protected]. I HAD WAITED FOR MORE THAN 25 DAYS I ALSO SENT MAIL REGARDING THIS BUT NO PROPER REPLY DURING THIS DIWALI FESTIVAL OCCASSION I HAD LOOSED MY AMOUNT. I HAD LENDED MONEY TO CELEBRATE THIS FESTIVAL WILL THEY TAKE PROPER ACTION?

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Sandeep balar
, IN
Jan 21, 2011 5:34 pm EST
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Dear Sirs,
I want to file some complaints about working system & Ignorance by Staff -members of Punjab National Bank, Balotra Branch( in Barmer District).I have a Saving Bank account(A/c no. [protected] in the name of "Samta Kumari Balar"). I have applied for net banking. For this, i filled up the required form almost about 3 months ago. When i went to branch to get user id & password, they told me that i have to fill another form because the form has lost. i filled the form second time. when i approached them for user id & password, they told me that userid & password have been allocated as against first form. so, these are to be cancelled. & i had to fill for third form.& tone of the office was so irrespectful & non-cooperative. & till now, i have gone there 40 times.they asked me to come another day, day-alter-day, week after week. They don't respect their clients & their time.even, this is their duty towards their customers. 3 months is not a lesser time.Also, they refuse to do entries in my passbook.tell me how can i check my account details. What the non-sense is being going on? If they can't serve their customers, then why do they approach them to open accounts. i want to let my complaint reached to the Regional office, jodhpur & Head office, Chandigarh also. This branch staff members have got rotten.you can also see that because of them, 3 managers have been changed in a year.please, change them otherwise clients will have to take some bitter steps . this also reduce the reputation of the bank. Please take some action and call me on my cell no. +[protected] Mr. Sandeep Kumar Balar( her Brother)

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aks patel
, US
Sep 24, 2015 7:18 am EDT
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PNB issued new creditcard to me before month ago because my old one expired now. Still i have not received pin number. I already mailed/called them so many times and request for pin. I don't think this is a service that any customer deserves. It makes more irritating to know this is the 2nd time I'm getting this kind of service from pnb.

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shital rai
, IN
Oct 15, 2014 9:00 am EDT

fraud atm withdrawl from my account.
my name is arun kumari.
my account number is [protected].
i want the cctv footage.but bank branch manager is not giving me the cctv footage.

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rakesh bansal
, IN
Jan 26, 2012 7:03 pm EST
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sir govt. ne bpl card ko rozgaar hetu 200000/ tak ka loan dene yojna banayi h par bank annakani karte fir govt. ko ye yojna band kar deni chahiye . bank officer apne jankaro ka loan pass karte ya riswat

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King nitin
, US
Mar 05, 2015 10:40 am EST

Sir mi abhishek mishra s/o hanuman prasad mishra is the usier custmer is pnb so i have to locked my atm to the given by tha net banking but this is not active in my mobile my a/c no is [protected] And my regustared co no. Is [protected] is the my account is the aggry & Check it to the why r not open my user id in my mobile & user id is given by tha saturdey 30/2/15 Plz rply my reques.

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kash21
, DE
Oct 28, 2014 4:58 am EDT

PNB ONLINE BANKING SUCKS!

-doesn't accept my CORRECT user ID and password (I know they are correct because I checked my saved history of user IDs and passwords)
-account gets BLOCKED after 5 failed password attempts and can only be reset by visiting the branch, which of course takes ages! And this also means, like someone else, anybody who has your userId can block your account!
-"Forget Password" feature is CRAP and doesn't work. I needs to enter their account number and DOB or pan number. I did that, they say my DOB is wrong. wtf?

I am sure there are a gazillion other problems with pnb net banking but these are the biggest according to me. Such online banking is worse than not having one!

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RINKU LAL POONIA
, IN
Jul 19, 2014 8:00 am EDT

I AM NOT GETTING OTP ON MY REGISTERED MOBILE NO. A/C NO. [protected]

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Punjab National Bank COMPLAINT ABOUT PNB ATM

DEAR SIR
I HAVE AN ACCOUNT IN SBI MAIN BRNACH SANGANERI GATE JAIPUR. ON 6.10.2010 I WENT TO ATM OF PUNJAB NATIONAL BANK INSTALLED AT KIRAN PATH MADHYAM MARG MANSAROVAR JAIPUR TO WITHDRAW 10000.000 INR.
I MADE THREE ATTEMPTS RECORDED IN THE ATMS SLIPS AS TXN 6831, TXN 6832 AND TXN 6837. THE ATM DID NOT PAY ANY AMOUNT TO ME AND ON THE SLIPS IT WAS NOTED "TRANSACTION DECLINED CODE- UNABLE TO PROCESS" .
ON THE SAME DAY I INSPECTED MY ACCOUNT AND FOUND THAT IN EACH OFTHE THREE TRANSACTIONS NOS.6831.6832 AND [protected].00 INR WAS WITHDRAWN FEROM MY ACCOUNT BUT WHILE IN TXN 6831 AND 6832 BY REVERSE WDL AMOUNT WAS DEPOSITED IN MY ACCOUNT, THE AMOUT OF TXN NO.6832 WAS NOT DEPOSITED IN MY ACCOUNT BY REVERSE WDL.
WHEN I REPORTED THE MATTER TO THE BRANCH MANAGER OF PNB AT AGARWAL FARM JAIPUR HE SAID THAT SINCE THE ATM NETWORK WAS CENTRALIZED HE WAS COULD NOT DO ANYTHING IN THE MATTER. HE ASKED ME TO REPORT MATTER TO SBI SANGANERI GATE JAIPUR.
ON 7.10.2010 I SUBMITTED A WRITTEN COMPLAINT TO SBI SNAGANERI GATE JAIPUR AND ALSO SUBMITTED THE PHOTOSTAT COPIES OF THE SLIPS ISSUED BY THE PUNJAB NATIONAL BANK ATM. I WAS TOLD THAT MY MONEY WILL BE DEPOSITED IN MY ACCOUNT SOON BUT SO FAR MY MONEY HAS NOT BEEN DEPOSITED IN MY ACCOUNT. I HAVE REPORTED THE MATTER TO THE CHIEF CONTROLLER ATMs.
THERE IS REASON TO APPREHEND THAT THE NETWORK OF ATMS IN INDIA IS FAULTY OR SOME FAULT HAS BEEN CREATED IN IT SO THAT THE PEOPLE ARE DEPRIVED OF THEIR HARD EARNED MONEY WHEN THE AMOUNT IS WITHDRAWN FROM THEIR ACCOUNTS AND IS NOT PAID TO THEM AT THE ATM AND THE TRANSACTION IS DECLINED.
IT IS HIGH TIME THAT CONCERNED AUTHORITIES SHOULD TAKE ACTION IN THE MATTER.IF THE ATMs CANNOT FUNCTION PROPERLY THEY SHOULD BE CLOSED. THE RESERVE BANK AND THE SUPERIOR COURTS, NAMELY SUPREME COURT AND HIGH COURTS SHOULD TAKE NECESSARY STEPS TO PROTECT THE MONEY OF THE CITIZENS SO THAT THE CITIZENS MAY NOT BE HARRASSED BY FILING COMPLAINS IN THE CONMSUMER FORUMS AND LODGING FIRs IN THE POLICE STATIONS.
JUSTICE A.K.SINGH

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Sbborn1970
Troutdale, US
May 16, 2022 3:41 pm EDT

My sketches fl apart this morning walking on the way to the store?

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geeta pathania
, IN
Dec 18, 2012 4:27 am EST

I GEETA PATHANIA A/C NO [protected] HAS USED ATM ON15 JUL 12 TO DRAW RS 10000/-. THE MACHINE HAS NOT GIVEN THE AMOUNT. I HAD LODGEDF COMPLAINT WITH MANAGER PNB MEHRE 252800 AND THROUGH SMS SERVICE VIDE COMPLAINT NO [protected] AND [protected] BUT STILL LOOKING FOR AMOUNT. TODAY ON 18 DEC 2012 AFTER SIX MONTHS VISITED THE MANAGER AGAIN HE ADVISED TO LOOKINTO THE MATTER BY ME ONLY AS THEY ARE BUSEY, HE ADVISED ME TO CONTACT ON DEBITCARD@PNB.CO.IN BUT SERVICE IS NOT AVAILABLE.

I NOW BEING FORCED BY THE BANK TO PUT MY COMPLAINT WITH COURT OF LAW TO HAVE MY MONNEY BACK. IT IS ADVERSED FOR THE BANK AS BEING DELT BY THE STAFF OF THE BANK.

LOOKING FOR HOPE OTHERWISE I SHOULD KNOCK THE DOOR OF COURT OF LAW FOR JUSTICE.
REGARDS
[protected]
[protected]
ravindersingh.pathania@yahoo.in

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meena khan
, IN
May 30, 2012 1:27 am EDT

sir,
i am meena khan i have a/c in pnb. my a/c . no. is [protected] in jaipur. i withdraw 7500 rs from atm. but i could not recive the balance and 7500 rs is detected from my a/c on 30.05.12 time 19.16 please repayment in my a/c as soon as possible

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meena khan
, IN
May 30, 2012 1:19 am EDT

sir
i am meena khan i ave a/c in pnb. m a/c no. is [protected]. i had withdraw 7500 rs from ATM in Jaipur on 30.05.12 time 19.15 . but i could receive balance. and 7500 rs detected from my a/c

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BABU RAM A
, IN
Apr 30, 2011 12:51 pm EDT
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SIR
I AM BABURAM CUSTOMER OF PNB BANK . MY ACCOUNT NO IS.[protected].
I HAD WITHDRAW 20000 RS FROM SBI ATM JAWALAMUKHI ON 10.1.11 BUT I COULD NOT RECEIVE BALANCE.
BUT 20000 RS DETECTED FROM MY ACCOUNT.I HAD REGISTRED COMPLAINT ABOUT THAT ON 13.1.11. MY
COMPLIANT NO IS [protected]. STILL I GOT 10000RS BACK IN MY ACCOUNT.BUT 10000 ARE LEFT TO RECEIVE.
I WANT MY 10000 BACK IN MY ACCOUNT.

DATED..30.4.2011 (BABU RAM) MOB--[protected]

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Punjab National Bank denial to give money deposited in fdrs

Respected Sir/Madam,
I have 7 FDRs with Punjab national bank, Trilokpuri as four these FDRs have already matured and my daughter's marrige is due for 27th of Nov. so I went to the bank Sr. Manager Sh. V. K. Kochar to withdraw this amount but to my horror staff at the bank says that we cannot give you this amount now you can come after 1st Oct. even for the matured FDs. I want to ask is my noney safe here when they can't even give my money when it is most required by me, have they gone bankrupt how can they deny a women's money at moment when she requires it most and staff at this branch behaves like as if all the people who come to the bank are fools and they are the only people(bank) providing these servies but if we have already put our money with them we cannot ask anyone else to give our money back anyone who goes to the bank as customer can tell you or if visits it now will tell you they behave worst with the customer if compared to any bank around the country and that should be checked. If they cant behave well with customers they should not be bankers. If I am asking for my money what wrong am I doing how can you tell me that when should I withdraw my money and deny me when I require it most. It is shear cruelty that I am being denied money when I required it for marriage of my daughter.
I want that my money should be given to me as soon as possible as I have to make arrangements for marriage of my daughter and without any irregular deductions.
Thanking You,
Roshni Devi,
184, Vill. Khichripur,
Delhi-91

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Punjab National Bank deposit of cash

Dear Sir,

I am an account holdre in pnb at RLG, Gurgaon with A/C No. [protected] and my wife Mrs. Shagufta Khan is also the customer of pnb at barielly road, Haldwani.She is a house wife and I have to deposite some amount in her A/C No.[protected] every month for her and kids expenses but thereis a great problem in deposit of cash vouchers at pnb branches in Gurgaon.

The cashiers of RLG branch are saying that you have to deposite out station vouchers in main branch at fountain chowck, Gurgoan and they have provided a seperate window for out station vouchers with very long q. To deposite some amount a person should take a leave for whole day . There is no use of online net working and not providing the facilities to customer.

So, please ask them to allow to deposite all vouchers at any counter, which help to the customer and save the time also.

Thanking You
With Regards
Abdul Jabbar
1300/5, Patel Nagar,
Gurgaon-122001(Haryana)

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Punjab National Bank banking

To, Dated : 10-12-2010

Circle Office,

PNB,

Bhatinda,

Punjab

Dear sir/madam,

Sub: Reminder about fraudulent withdrawal of Rs.

8, 10, 000 from my account SB [protected]

This is to remind you that more than 2 weeks have passed since the said fraud was brought to your notice. This delay in refunding me my money is totally unjustified and inexplicable. I strongly urge you to take quick action against the culprit branch namely PNB, Sangrur and refund me my money within one week. I will be meeting the banking ombudsman tomorrow for further action.

I am also keeping open the option of filing police FIR against PNB as well as concurrently approaching the consumer court.

Yours sincerely,

Dr Asit Khanna

A/C [protected]

PNB, Mohan Nagar,

Ghaziabad, UP.

Copy forwarded to :

Mr. Dixit, GM, CO, PNB, Meerut

[protected]@pnb.co.in

[protected]@pnb.co.in

[protected]@pnb.co.in

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Punjab National Bank FRAUD AGAINST ME

Dear sir/madam

Sub: fraud against me .

Sir

This is to bring to your notice that a certain Mr. Tarun Garg has fraudulently withdrawn Rs. 8, 10, 000 from my account by misusing a check from my check book (check no. 312127) without my knowledge. I do not know anyone by the name of Tarun Garg.
I have submitted a complaint letter and got it received in my PNB branch( Mohan nagar Ghaziabad ) yesterday. A formal complaint has been sent to the PNB, Sunam ( Punjab ) branch where the check was misused but they haven’t replied so far.

Kindly take urgent appropriate legal action in this regard and keep me informed about it’s progress.

Thanking you

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Contact Punjab National Bank customer service

Phone numbers

1800 180 2222 1800 103 2222 More phone numbers

Website

www.pnbindia.in

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