Complaint Rating:

Company information:
Publix Supermarket
N. Babcock Street
Melbourne, Florida
United States
Phone: 321-727-6085

I am a caterer and I called Publix to order 3 WHOLE beef tenderloins. The woman who answered asked me did I want her to do anything to the meat and I said no, I wanted to trim and cut myself because I was serving 40 people. My partner called and payed for the meat over the phone and spoke to Preston. My partner said to leave the credit card open in case I needed any other idems for the party, I did. The staff treated me like I was a crook and approached me in the produce dep. in front of other customers demanded to see my receipt for the meat (which was paid for), Long story short... I picked the meat up at about 8 in the evening. I had to sear it that night because the party was the next afternoon. When I was searing it was about 10. Before I started I opened all 3 cryovac tenderloins and noticed I had 6 of the SAME half of the loin. It was to late to complain it or to change my routine. I was so embarrassed to serve the end of the loin that separates. Where was the other half I requested to be whole??? I feel taken advantage of. I could go anywhere for groceries (Sams etc.) Publix is my favorite store even though your prices are higher I was usually satisfied with quality until now!!!