Publix Super Markets
reviews and complaints

Ive put in 3 years with this company. Worked my a$$ off. Never missed a shift. Never late.

To start off. I dont even make $10 while they are starting people as stock clerks (im a GRS) at a higher rate. For example, another store managers wife got hired at my store. Straight to GRS and at $13/hour. She threw two floats in 8 hours. I throw 4 aisles!

This story gets long. I was promoted to GTL from my store manager and DM. So when I get to my new store. Nothing happens. So I am very patient (6 weeks). My store manager is only there in the mornings and I am there at night so I literally see the SM for an hour if that. The SM does not know how I work, what I do, anything! So I go into to talk to my SM about my promotion that was never given and was told I am not good at my job and threatened to be moved back to my old store. Ive never seen someone get so defensive at that level of a job. How is that anyway to treat an employee? And I know when I call my DM tomorrow, he will call my SM and tell him a bunch of crap! So now Im stuck in a store with no future and no structure and where my managers dont respect the employees at all.

My next step is to try and get on at the North Carolina stores and start fresh unless I can find another job in this economy.

I use to work for Publix, I was a very hard worker in there produce department. I worked so hard that I went beyond my duties. I had worked for Publix for a little over a year, and would have went to another Publix, if they were available where I was headed to NC, but Publix was not available. I lost all respect for Publix after I was dealt with not receiving my money. I gave Publix and 4 week notice, and I worked hard for them, The managers at Publix knew that I worked hard, and I had even received a raise upon leaving. My managers of course used me to the point where I worked for them 9 days in a row. They knew that I wouldn't quit I needed the money for Christmas for my daughter, and moving expenses. However I was very disappointed when I had received my check. for nine days, my check ended up being 46.00 dollars. The reasoning for this when I called corporate was because I hadn't been there for over two years, and that I owed the money to them for taking a vacation, something that my manager they had advised to me failed to tell me when I started to work for the company. well I will never work for that company ever again, they had lost all my respect.

Many publixes in orlando, florida are terrible terrible places with some employees being just awful. A long time ago I applied to work at a publix in oviedo, fl and on my interview the male manager was just laughing at me — literlaly.. Just laughing. I told him I enjoy customer service and he literally just laughed in my face as if I was lying and didn't hire me — those are the kind of jerks that work there. At that same publix I received a lot of discrimination from deli workers many times... And at a few other publixes as well — hostile ro bad treatment from some deli workers — abuse and some extreme situations. Once, someone chased me out of a publix accusing me of something because I had exchanged some food out — with no basis or context! Just to try to humiliate me on the spot. Also, publix deil workers have been mean or tried to avoid helping me on purpose... When I twas my turn in line they pretend to be 'busy' and wait until someone else can help. Very bad plcae overall — shopping there is ok for the most part but some of the employees and management are terrible people. Ive also been told racist things by employees at pubilx, who have shown to be very racist... Something is just wrong with publix overall and the kind of sick people that work there...

i went to this publix at palms plaza or whereever... I was very sick weak...major stomach ache and really wanted to faint...I wanted to go in there and just get the things I needed and leave peacefully but instead got literally harassed by some low life idiot who purposely yelled in my ear just to do it... I was walking by and really was doing everyting to avoid anything weird happening but then I saw this idiotic black male walk out from the back and I could tell he was going to be a problem...the MOMENT i was walking by him he turns around to YELL LOUDLY at his co-worker really LOUD across the room... to where it was in my ear and so painful...it was not only unnecessary and cruel but he did it intentionally because males tehse days are insecure rejects who when encountering an attractive female will do bizarre things to get her attention inculding yelling in her ear ... i personally am really sick of these idiotic insecure male rejects out there who find it fun to injure pretty women with some disgusting hopes of not only getting their attention butjust hurting them out of jealousy... I would never as someone is crossing my path loudly belt something to someone else right in their direction... of course he did it on purpose as he didn't do it until he noticed my presence regardless it was careless and rude ot do so. So now extreme ear pain can be added to my nausea and sickness because of some idiotic publix ### worker... also lots of pubilx idiots who work there can be rude idiots...

so then i walk towards the back and there are two other males who act in disregard and are pushing a cart literally right into me-- almost not noticing im there-- two employees...i had to move out of the way-- disgusting jerks they were... so im just trying to get my groceries and leave in peace while extremely sick and have had my hearing injured or just in pain adn then have idiots pushing carts at me as if im not even there... then as im finally leaving...the idiot male idiot who first yelled in my ear...begins rushing to the front to this area almost right in front of where i was about to walk... in order to avoid the psycho yelling again which im sure he would have done I rushed fast out of the place before the ### could get a word in...so i went into publix extremely sick wanting a peaceful grocery experience and had my ear yelled into and employees almost push carts into me... and the same employee almost yell into my ear again or rush to try to... hey you stupid ###ed publix employee males...stop harassing female customers who just come in to shop...or hurting them in some form...sickos...! Ive also noticed this a lot with males there...or who work there...they can treat some women badly and just feel the need to...or discriminate against them sometimes... it doesnt happen all the time or even often but it can happen and when it does it's bad...

So the last three times I went into publix to cash my payroll checks I have had hostile words with employees/ management ect. Thee last time I ended up not being able to have my check cashed at all, one of my last checks was around 450$ so I stood in a long line for 15 min. Just for the employee behind the counter to inform me that their store limit was 350$ and would not be able to cash my check. So I informed her that you have a sign posted that says you cash payroll checks up to 500$ for a 4$ charge, she argued that the sign is generic and there was nothing she could do, then she told me to step aside so she could tend to another costumer, so I asked to see the manager who told me the same nonsense that the employee did, so I said either they were gonna cash my check or I wanted the corporate number, so the cashed it for me, but the last time I went in they did the same thing and did not cash my check, I want to know if I am wrong for expecting them to follow through on a 500$ check cashing limit when the sign clearly states that?

Major issues with the two jokers at the Sugar Hill location. The store manager and the grocery store manager. I think they spend there time cutting up verses anything else.

beware of crazy mean deli workers at publixes---some of these places really employ low class uncivil sick messed up people who pick on females or whoever they want to for no reason at all. I went to this publix located in orlando, fl on the corner of dean road and univ blvd last week. The guy who helped me was REALLY nice and just really good...I had a great experience so i decided to go back. However, this time when I went back, my experience was a little different as the females who worked there, were abusive, mean to me, ruined my sub and tried to make me look like a criminal for getting two different kinds of bread. The major psychopath culprit was a very ugly hideous mean older white female wearing a hairnet. I assume she had to be a jealous person b/c im an attractive woman and she apparently had an instant irrational hatred for me for no reason right off the bat, and did everything in her power to make my experience hell, make me look bad and bring all the deli workers together to try to humiliate me and treat me so so badly. An african american younger female was taking my sub order. I asked for a sub with two different kinds of bread. I had done it at many publixs and that one and no one seemed to care. As she was making my sandwich, a mean crazy white lady next to her, older obnoxious monster, just jumped in and said that they aren't allowed to make a sandwich with two different kinds of bread on it. She made a HUGE issue out of it and did NOT let it go despite it not even being her problem. I explained how i even had it made there and its allowed...the crazy lady refused and then proceeded to make a huge issue out of it stating it was two different subs...The girl making my sub just said she would do it for me this time. Then, as she was doing it, the mean crazy white lady went and talked to her about it AGAIN telling her this and that...she wouldn't stop talking about it or making a deal about it.

then the obnoxious crazy white deli worker, went and gathered ALL the deli workers to talk to them about this, again as if it was some kind of huge issue. she was talking to all the workers saying "oh and she got a HOT sub too." i had asked for one half of the sub to be toasted and this crazy obnoxious psychopath was sitting around telling everyone that i had ordered a hot sub...which is of course completely FALSE. So this obvious psychopath is runnign around telling all the deli workers that i had got two different kinds of breads and a hot sub...then demanded for a manager to come- so the crazy lady went and called a manager-- anyone who even goes to publix can understand how outrageous this is. I heard a deli worker say "oh well just go ahead and do it." again as if something HUGE was happening or i was getting a free sub or God knows what-- it was so abusive and ridiculous and unnecessary. This sick woman was just trying to make an ordeal out of nothing so she could apprarently make me look bad or make it really hard for me to get a sandwich peacefully and without a lot of abuse or hell. So thsi nutjob was sitting there trying to turn my simple sub order into a huge ordeal...including everyone in the deli acting as if im doing something wrong for ordering a sub on two different kinds of bread...and then calling a manager as if it was a big deal. A deli manager came...and then he kind of looked at me...like...umm? then he talked to the girl making my sub and she told him the situation...he just kind of like "uh ok i guess" as he didn't care...of course no one would care---except there is a maniac freak crazy deli worker running around causing huge problems and embarrassing a customer making their experience hell and trying to make them look bad just for ordering a sub.

the crazy deli [censored] who did this to me shouldnt even be working there or employed at all--she has no manners, is abusive beyond understanding, and takes her abuse and anger out on young women and customers coming to purchase items. You would think she is a hazard for this company or any with that kind of disturbing attitude and behavior. She had no reason to interfere in someone else's order, take the initiative to make a huge issue out of it and cause a huge commotion over nothing and do anything liek this to someone...initially when she and the other girl said something to me i said well why dont you just call a manager and ask...then the african american girl didnt want to and just went ahead and it was the crazy woman who went around making a huge issue out of it. That crazy person obviously had no manners no customer service, and felt it ok to abuse customers in this way.

ALso, when the girl toasted my sub-- she threw it on the grill---again ludicrous... usually when they toast a sub they stick it in the oven. When I asked the girl..if it touched any butter---she said "no just oil." I said well i didnt want it to touch any oil? usually they put it in the toaster...then she went and threw it in the toaster---and was annoyed...and said "well its IN there." she was rude too...after me having to have gone through this whole ordeal of my sub order being this huge commotion for no reason then them purposely ruining my sub by toasting it on the grill...then acting as if i was a problem. These are the worst people to work in a deli... i should have gone there, had my sub made, and left---not gone through anything like this. I went there last week to encounter a really nice male who was just really nice and normal. After I got my sandwich i went to the front desk to talk to the store manager...the store manager went back to get me another piece of bread which i requested...b/c the other one im sure had oil on it...and she was raelly nice. I still think however she should have given me the sandwich for free for the hell I went through and that it wasn't even made the way I wanted it. If you want a hellish experience getting your sub made at a publix go to this store...as the people working in the deli are atrocious and crazy and go out of their way to publicly harass insult and demean customers getting subs there...

My friend's daughter just got a job at the Publix where I used to work. I was so horribly bullied by my manager and other employees that I transferred to another store. I receive less bullying at the new store which is only done to me by an assistant manager and one employee. At first I thought, oh it must be because I am overly sensitive. But I found out that her daughter was so bullied and terrorized during her first week of work in the Deli that she was coming home crying and depressed. She was so humiliated and degraded that she couldn't face the store management to resign so she just did a no show no call. I told her to stay and stick it out and eventually someone else would come along and the bullying would be shifted to another employee but she just couldn't emotionally hang in there. I have never been so humiliated and degraded as working for a company the likes of Publix. Is there a discrimination, hostile work environment, abusive language, harrassment and/or sexual harassment law suit out there? Let me know. I've got enough evidence on record and admitted to by the guilty employees in my file to prove it all.

This letter was emailed to Publix's CEO on behalf of my friend and of course I never received a reply.
I have a close friend of mine who has worked for Publix for over 10 years. He was charged with theft for consuming Deli-Fountain drinks one to two times a week without making payment for them for an alleged period of 6 months and dismissed on 1/31/12.

The circumstances' surrounding his discharge are minor, unintentional, and isolated.

We have to disagree with this decision as he was told by fellow employee's that the consumption of fountain drinks were for free and that it is common practice by other employee's to consume said drinks during working hours. The Store Manager stated that he admitted to his behavior for a period of six months, after a discussion with him I feel that the alleged time period was less. At the Store Managers meeting he was nervous, did not fully understand the reason for this meeting (as words were being put into his mouth), and felt very intimidated due to his lack of education. He offered to compensate payment to Publix the same day that he was first made aware that this was a violation of company policy. He is 68 years of age, he did not complete grammar school, has a hearing disorder, does not speak or read English, nor read his own language well. Had this been such a major violation why didn't someone at least afford him the opportunity by a verbal or written warning that this was against company policy prior to his termination and why did you wait 6 months and decide to terminate him at the end of his shift ?

When asked, he did not want to give names of any witnesses as he did not want to get those employees in trouble for fear of being black balled or injured as a result of this interrogation. He been a hard working employee for Publix for over 10 years and planned to retire at age 70 with dignity, honor, and respect. He never once considered this meeting would be cause for termination.

In the Discharge Review Form, they ask if the termination was in violation of their EEO Policy, a policy which he is not fully aware of. Violations that we do believe are: that he is being singled out due to age, education, a hearing disability, and perhaps ethnic background. He has always been a hard worker and on numerous occasions has been giving tasks to perform when others refused and thought that it was well below their dignity to perform. He feels that they may be acting out of retaliation for an injury he sustained to his lower back in Feb 2010. An injury of which he could have filed a law suit which was recommended to him by fellow employees, friends, and family members. He choose not to do so as he is a God fearing child and holds strong Christian beliefs. Mr.Crenshaw was told that we are living in bad economic times. He has a wife to support, mortgage payments, car payments, medical and various other expenses. He is willing to sign a waiver for his actions and not hold Publix responsible for his termination. I only asked that Publix has second thoughts and the decision to terminate him reversed.

Publix's consideration as well as compassion in this heart breaking matter will be greatly appreciated.

Yours Truly,

SFC G... US Army Retired

Picked up complete turkey dinner nov. 23 2011... warmed up dinner nov. 24 (following all directions) turkey was great, along with mashed
Potatoes and gravy, but the dressing was very runny (even after we cooked it a little longer) with not enough taste and the desert was nothing but liquid, with a few pieces of apple in it. someone should look into the dressing and maybe give the customer an apple pie, instead of the frozen desert...

thanks... william long

The Deli department has a divided/roped off line and I entered at 845P on 8-31-10. This area is for sandwich preparation, drumettes an deli meats. There was 6 people in front of me getting sanwiches prepared. Once i was at the front of the line, some 18 minutes later, I advised needed some deli meat cut. I was informed by the clerk Lashon "You didn;t need to stand in that line for deli meats" There was 5 clerks in deli and none were able to ceven communicate this tidbit of information.There is no sign to indicate that. She smurked and told the other heavy set black woman. The woman rolled he eyes. i treported this to Milan, the manager who said he would leave an "email for the deli manager" This is the 2nd incident in 2 weeks. on 8-11, my mother and I entered this store and she needed one of the riding carts. They had 4 and none were plugged into the electric outlet. We talked to Milan and he tried out one and said it worked. We went half way down an ailsle and it stopped. My mother had to get out and walk the rest of the way. This store has very poor organization and mangement interaction. I want the store manager to contact me at [protected] to discuss appropriate action for these incidences. I do not have a good feeling that Milan (only a store manager for 1 month) has acontrol over these matters.

Bought eggs from Publix on Sunday morning, good them scrambled, and were no under cooked. 5 hours later my 6 year old daughter was vomiting, then 2 hours later my wife, and then my 17 month old son, 3 year old son, and then me.

Withing 24 hours everyone was very ill. Called Publix, and they tried to tell me there is no way it could be food poisoning, as it came on too fast. Which is complete rubbish!. Really expected them to at least take the eggs of the shelf until they could find out either way. But they did not care. They said they would send them away for testing, but God knows how many more families will get sick in the mean time.

I also got bad milk from them 2 months ago, although it was just sour. Seems like they have no standards, and although I have been religious publix shopper. I will never shop there again.

nothing against the publix store...the manager was really nice...I went into this publix and it was close to closing. There was a male employee standing in grocery...pretty soon he began following me around anywhere i went...in the grocery section...it was getting irritating...literally just following me and standing right there...i went to the middle section and then he went back there...ive never had anyone follow me around in such an intrusive pathetic and stupid way and finally I said to him...is there a reason you're following me around everywhere I go? he said that it was company "POLICY" to do that and to ensure customer service and who knows what--err wtf? yeah right...total BS...ive been shopping at publix for 20 years now and i guarantee that is NOT company policy to do that. I couldn't really get everything I wanted and gave the ### eric a dirty look and then rushed away from the grocery section...I then went to ice cream, and when I was done I turned around and there eric was--in an aisle right across he had followed me there too...this was absurd...afterwards, I called publix and the manager and the manager assured me that was NOT company policy and that the guy's name was eric and he closes grocery and he had no idea why he was doing that to people and that he should not do that or make people feel uncomfortable. He assured me he would speak to him about it and I trust he would...but this low life idiot employee ### eric, feels it's ok to intimidate and follow women around and try to make them feel uncomfortable and then lie his stupid a** off about it and claim that his following someone around is 'company policy"...he is a loser who is full of [censored]...pathetic jerk employee

Why is it at publix these people are literally entitled to take multiple 15 minute on the clock breaks per day? I'm getting pissed seeing this and some agile people getting doctors notes so they don't have to do certain things or lift anything . They're epitome of laziness . And no I don't feel sorry for them .

To all you hard publix workers who seen this happen or was a victim to this complaint... Friends in high places with publix gets you up there.. What do I mean? Averge hard worker at publix, trying to work his way up the ladder cant make it, why? Talking about a man or {female} giving it all they got everyday cant make it up publix ladder why? Spoke to 8 employees been with publix for years cant get promoted.. On the other hand close friends, family members {sons, daugthers, cousins, wife, husband etc..} of a store manager, dept. Manager, or in lakeland office get moved up really fast, what is the deal? Young relatives after a year getting promoted skipping other workers who have been told soon youll be promoted.. Relatives get promoted, they look down to all others why? What is the deal here? This one produce clerk great guy 20 years plus in the retail food business, 12 years with publix, after 8 years he gave up trying for managerment, after passing tests after tests, hard worker, also they promoted a female produce clerk to asst. Manager, whos mom is a coordineter at publix... Slip in the face to the other guy... Yeah pressure to work for.. Shopping is a pressure, customers its nice to see a smile on a worker when at his job he gettin #ed..