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Publishers Clearing House / PCH.com Customer Service Phone, Email, Contacts

Publishers Clearing House / PCH.com
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www.pch.com
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1.8 428 Reviews

Publishers Clearing House / PCH.com Complaints Summary

90 Resolved
338 Unresolved
Our verdict: When using services from Publishers Clearing House / PCH.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Publishers Clearing House / PCH.com reviews & complaints 428

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Newest Publishers Clearing House / PCH.com reviews & complaints

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10:03 pm EDT
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Publishers Clearing House / PCH.com you cant register for cash prize

PCH says you do not have to order anything, went through the questions and said skip when they asked if I wanted accept any of their offers, got to eversave and still continued to say no, the website said that there was an error and then directed me to another window for eversave and there was no way to skip this, pch is a scam and someone needs to call them on this. They tell you that a purchase will not help you win, yet they expect you to participate even though you just want to win the money. Thats how this company gets your money. What a joke.

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MissYork14
, US
Feb 05, 2016 8:20 pm EST
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I agree with all of your texts.

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Peter led
Amenia, US
Dec 03, 2012 1:43 pm EST

I don' get my card number or PIN number to use my 25 00000 dollar on wonrewards.com

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Sherry Swan
Williamsburg, US
Jul 28, 2014 1:17 am EDT
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PCH with their crooked contest and garbage products that can be bought elsewhere
cheaper. The Feds should fine PCH millions of dollars for the tactics they use and unfair business practices

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Sherry Swan
Williamsburg, US
Jul 28, 2014 1:14 am EDT
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PCH products are crap anyway, you can buy the same products elsewhere much cheaper. PCH should be fined by the federal government for fraud and deception with their
contest and products!

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Rgb911845
Milpitas, US
Apr 05, 2012 11:05 am EDT

why cant u refuse a feature partner offer if there is no skip button? then wen u go to previous page its what your have played. then the offers are the same ones over and over again

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mriquier
willimantic, US
Jan 12, 2011 12:16 am EST
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i have been doing this for about 10 years and now i think this is it i think it is a bunch of bs after all paid up no more so pch can got to he doulbel hocky stix

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cebra
Flowood, US
Feb 14, 2010 11:12 am EST

IF YOU HAVE EVER NOTICED - ONLY THOSE AROUND THE NY AND MICHIGAN AREA WIN THE SWEEPS.

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PCH IS A BUNSC OF LIARS
NUNYA, US
Sep 09, 2009 4:42 pm EDT

Well I am not doing pch any more i entered every day for 6 months bought stuff off them and nothing I realize it is like the lottery but I am tired of wasting my money on something immpossiable.I am a single mom with 3 kids and only pplwho win are old women PCH IS A JOKE!

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DOFORYOURSELF!
Westbrook, US
Aug 29, 2009 2:54 pm EDT

For MRSNUTTY: The time to think of your baby's sake is BEFORE you get pregnant!

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JerDaMan
Agawam, US
Aug 18, 2009 11:11 pm EDT

I HAVE to win for my cat's sake!

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12:02 am EDT
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Publishers Clearing House / PCH.com - not recognizing how long i've been a customer

Thank you for your contact. however, you have Responded to a "post only" email. we welcome The opportunity to assist you at: Http://www.pch.com/infocenter/customerservice/fa Q. shtml — original message — This is a multi-part message in mime format. — =_nextpart_000_0070_01c8c011. c1cc5530 content-type: text/plain; charset="iso-8859-1"...

Read full review of Publishers Clearing House / PCH.com and 50 comments
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12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Publishers Clearing House / PCH.com send packages I never ordered

I received a p.c. This morning regarding an order that will be sent within three weeks of which i did not order and wish to cancel this. This is not the first order i have received of which i did not order and costs me when it is mailed for which i have not received any reimbursement or any indication that Publishers Clearing House have received the returned items.

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June Cooley
, US
Jun 09, 2009 9:15 pm EDT

[protected] I was sent the wrong merchandise. I called and talked to a gentlman with the nameANTHONY----CSG223----. I was given the address to send the merchandise. to. Anthony also informed me, that my real order had also been shipped. Thank You, June Cooley Customer# [protected]

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Diana Stobaugh
High Point, US
Apr 05, 2009 2:47 pm EDT

I ordered Weight Watchers Mg Paid didn't recieved it yet. From PCH 3-09

Diana Stobaugh

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12:00 am EDT

Publishers Clearing House / PCH.com no magazine, no respond!

Sent them money for Writers digest magazine and never received it, sent them an email and they did not respond. Beware of this company!

Vanessa Irmarosa

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paungel
Millersville, US
Apr 15, 2015 3:46 pm EDT

ordered Dog Fancy magazine and paid with Check #2015 cashed on 2/10/13. NEVER received.
reordered Dog Fancy magazine and paid with Check #2331 cashed on 5/5/14 NEVER received.

Spoke with a telephone receptionist and she said she fixed it. Someone sent 2 copies of the same issue and it ended there. Have not heard anymore and have not received and more of the orders.

At this time I am requesting a full refund as I do not need this magazine anymore the puppy is now almost 3 yrs. old and I did a find job without the help of this magazine.

Margaret A. Hungelmann customer #[protected]

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Edmund Farney
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Mar 10, 2008 11:29 am EDT

For years now Publishers Clearing House emails me and through self entry I try to enter the 10,000,000 sweepstakes. They know that's what everybody justs wants to do. They email me endlessly about 5000 a week for life. But the thing is is that when you go to enter they have a progress meter on the top of the page, but it's goes to 7/8 of the way they pull up there endless ads and you click skip and it just loops with endless ads to no end. Your whole purpose investing that much time is for the sweeps that you never get into but their deceitful and down right lying ### state that no purchase necessary. How are they getting away with this for years. I'm not interested in buying anything from them.

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12:00 am EDT
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Publishers Clearing House / PCH.com - false orders / unauthorized collections attempts!

This company sends material to the home, the invoice is worded to appear you owe the money, " please mail in this payment so we can send out your gift, the thing is the gift wasn't ordered." The payment is needed to send out the items most of the con is just that payment and many of the elderly just mail in the payments in order to keep the credit rating...

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12:00 am EDT

Publishers Clearing House / PCH.com harassing calls

Morning and evening calls from this company every 2 minutes for an hour for the last few weeks. It's always the same, if I answer the call it's dead air, if I return the call I get a voice recorded message "box is full". There is another website, whocalledus.com that has a list of complaints solely from this company. I registered them at donotcall.gov and will file a complaint after the grace period if the calls don't stop. I will also follow the lead on this page regarding the Florida listing and report them to the Attorney Generals office.

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kathis
indianapolis, US
Aug 30, 2010 8:12 pm EDT

I completely agree that this is a SCAM. I have no idea how they got my cell phone number a few months ago. They fed me beautifully coated lies that I'd be charged $59.80 the 25th of each month until the full amount was paid off and I'd have 5 years worth of magazines. I fell for it, thinking 'Okay, I'll get five years worth of reading for less than a grand and to top it off I'll get a nice Geneva watch (which they told me I would also get).'
The company didn't charge me on the 25th but about a week after. I thought 'That's fine since it's the first payment.' Then about two weeks later I was charged $59.80. I thought something's wrong here, but I decided to let it run for a few more weeks. As I thought i got charged $59.80 the following week along with an amount of thirty something dollars. I called them up right away and disputed the thirty-odd dollars. They said that they couldn't return that amount because it was through a different company. I understood, but the next day I had $59.80 returned to me, but just to have it taken back out along with another $59.80 the next week. I said that's enough and called my bank and told then the situation. I got only about $120 back from the company, not as much as they took out, but something. I cancelled my card, and attempted to contact the company on the number they provided me with. To my astonishment when I called, I got a message that said "No one can answer your call at the moment, please call again later." I tried calling back for TWO AND A HALF HOURS when I gave up and said screw it. I'm getting mail from them now saying that I have a balance due of so and so. I'm trying to get this settled out, if someone could inform me of whom to contact to resolve this, it would be much appreciated.

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Tbenedek
, US
Mar 20, 2010 1:33 pm EDT

I also fell victim to this scam, they said they would take 59.80 out of my account on or around the 25th of the month, its 2 months they have taken 5 payments already, I cancel my account so they can't get anymore, after they took the 2nd payment I called them and the woman who I tried to talk to was very rude, when I tried to talk she would talk over me till I finally screamed at her then she hung up on me. I'm sure I'll be hearing from them when they realize they can't steal anymore money from me! can't wait for the call, I will do everything I can to bust them

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Karisa Bigg
,
Jun 27, 2007 2:54 pm EDT

My boyfriend actually did fall for this scam, and signed up with these people. IT IS COMPLETELY FALSE! He received 3 magazines total and they have taken almost $100 out of his account.

Thankfully he switched accounts to where he has no more money in the account that they know about, but every month they attempt to take out $71 dollars. They call and harass him for not paying, and when he told them he did not have the money to continue to pay them, they were actually MEAN to him, telling him how now that he has an attitude with them, they are not going to give him a break. He put me down as a reference and they are calling me now, harassing me! I called back to complain and then woman helping me told me to hold while she figured out the problem and then hung up on me! Unbelievable!

Take this as a warning PLEASE, if "Publisher's sweepstakes" calls you, IT IS A SCAM, please do not fall for it the way we did. You type in the name of this supposed magazine company on the internet, they are no where to be found, their number is not listed, and the BBB has never heard of them.

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12:00 am EDT

Publishers Clearing House / PCH.com Sweepstakes fraud

I have been sending complaints to Publisher's Clearing House for many days now and have also filed a complaint with the better business bureau. PCH continues to send me e-mails for Sweepstakes submission that state 'no purchase necessary' and every day I receive e-mails that require that I submit before a deadline to be eligible and then deny my ability to submit without making a purchase selection. Any way you look at this, that is FRAUD. You don't tell a consumer that they can participate without purchase and then take away their eligibility every day by denying the ability to submit without making a purchase. I will continue to purse this matter as you have robbed me of my 'opportunity' to participate in your sweepstakes by sending me e-mail that must be submitted to quality and then denying me the option to submit without making a purchase. You can never give me the opportunities back that you have taken away daily. PCH has never replied to my complaints!

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berber86
Elkton, US
Dec 03, 2009 9:58 am EST

Yea I am a member, and you always see on tv that they show up at people's houses, but they really are probably just actors. I am unsubscribing with them because I think it is just a stupid game, and oh it just so happened that the month I joined, the winner was going to be from maryland, yet there website says we have no idea who or where the winner will come from because it is totally random? ha they are fake.

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Adelaide
Lewistown, US
May 22, 2009 4:13 pm EDT

I have been playing the Publishers Sweepstakes contest for about 7 years now in which they always make it appear I'm on the verge of winning.At times it even sounded like I won a substantial amount of money only to realize I was mislead or misunderstood because the wording was tricky. I am now officially tired of playing their games and will no longer do business with them or play their contests. And I wonder, has anyone actually ever won anything from them? I somehow doubt it.

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Rick Cahill
,
Aug 05, 2008 12:24 pm EDT

I have been receiving phone calls from several phone numbers [protected] and1-[protected] saying Congratulations! you've3 won 5.5 MILLION DOLLARS, from Publishers Clearing House! Please call the above number and ask for Mark Johnson to confirm your address so we can send the courier over and you can claim your prize! However you'll have to pay a fee before we can process your prize!They are very insistent I call the number, right now, and I mean ASAP!
I contacted the local Police department Fraud unit and they informed me there are so many scams out there they cannot prosecute them as these people are very slippery and there is not enough hours in the day to take them all out.There is no defense except to hang up when these IDIOTS CALL! Just do it, save yourself a lot of aggravation and certainly a lot of your money from getting ripped off by these scammers! Remember there is NO FREE LUNCH!v HAD< NEVER WAS! I hope this he tget ripped off! Thanks!

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12:00 am EST
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Publishers Clearing House / PCH.com - received a package I never ordered!

I want to complain about the package I received from Publishers Clearing House - # [protected] - I did not order this. I do not want this and I do not want to pay postage to send this back. I will never order from Publishers Clearing House again if I am going to be sent packages that I did not order. Beware people!

Read full review of Publishers Clearing House / PCH.com and 160 comments

Publishers Clearing House / PCH.com In-depth Review

Website Design and User Experience: The website design of Publishers Clearing House (PCH.com) is clean and user-friendly. The layout is intuitive, making it easy to navigate through different sections and find what you're looking for. The color scheme is pleasant and not overwhelming, enhancing the overall user experience.

Sweepstakes and Prizes: PCH.com offers a wide range of sweepstakes and prizes for its users. From cash prizes to luxury cars and dream homes, there is something for everyone. The variety of prizes keeps the excitement alive, and the chances of winning are fair and transparent.

Trustworthiness and Legitimacy: Publishers Clearing House has been in the industry for decades, making it a trusted and legitimate platform. They have a strong reputation and have awarded millions of dollars in prizes to winners over the years. PCH.com operates under strict regulations and ensures that all sweepstakes are conducted fairly.

Customer Support and Communication: PCH.com provides excellent customer support and communication. Their customer service team is responsive and helpful, addressing any queries or concerns promptly. They also keep users informed about the latest sweepstakes, winners, and updates through regular email newsletters and notifications.

Privacy and Data Security: Publishers Clearing House prioritizes the privacy and data security of its users. They have robust security measures in place to protect personal information and ensure that it is not shared with third parties without consent. PCH.com also provides clear information about their privacy policy, giving users peace of mind.

Payment and Redemption Process: The payment and redemption process on PCH.com is straightforward and hassle-free. Winners are notified promptly, and the redemption process is well-guided. PCH.com offers multiple payment options, including checks and direct deposits, making it convenient for winners to claim their prizes.

Overall Customer Satisfaction: PCH.com has a high level of customer satisfaction. Users appreciate the transparency and fairness of the sweepstakes, as well as the exciting prizes on offer. The user-friendly website design and excellent customer support contribute to a positive overall experience.

Additional Features and Services: In addition to sweepstakes and prizes, PCH.com offers various additional features and services. These include online games, daily lotteries, and a rewards program. These additional features enhance the overall entertainment value and engagement for users.

Complaints and Resolutions: While no platform is perfect, PCH.com handles complaints and resolutions efficiently. They have a dedicated customer support team that addresses any issues promptly and works towards finding a satisfactory resolution for users. Users can reach out to them through various channels, including phone and email.

Comparison with Competitors: Publishers Clearing House stands out from its competitors due to its long-standing reputation, wide range of prizes, and user-friendly website design. While there may be other platforms offering similar sweepstakes, PCH.com's trustworthiness and overall customer satisfaction make it a preferred choice for many users.

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Publishers Clearing House / PCH.com contacts

Phone numbers

+1 (800) 459-4724 +1 (800) 392-4190 More phone numbers

Website

www.pch.com

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