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Promograte pills/acai berries Complaints - GN Performance health LLC

Review all Promograte pills/acai berries complaints

Promograte pills/acai berries

Posted: 2008-10-04 by David Sutinen [send email]
GN Performance health LLC
Complaint Rating:  0 % with 0 votes
Company information:
GN Performance Health,LLC
PO BOX 971090
Orem, Utah
United States
Phone: 84097
GNPerformanancehealth.com

While on the internet, I came upon an offer for free pomegranate pills to try. The pills came and about two weeks later another bottle of pills came which I didn't order. My credit card was billed $79.76.
I tried to call the company to complain but the operator stated the lines having to wait 30 minutes to get through. She directed me to a website if I wanted to cancel. It was www.gohelpnow.com where you were submit you email address and click submit. I did this and it came back that my address could not be found. HOW CONVINIENT !! After days of trying to reach them, it was of no use to try more. I am sure that next month I'll be billed again on my credit card. The only way to stop this is to cancel my card. This is just another scam that when they get your card number, they will continue to bill those pills and continue to send them with no way to stop them. DON'T EVER SEND FOR FREE SAMPLES AND CHARGE THE SHIPPING COST TO YOUR CREDIT CARD. By then they have you hooked!!
Comments United States Online Scams
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Comments

36 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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