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Promises not listed on contract!
Complaint Rating: 
Many promises made at Cozemul, Mexico, Royal Holiday. Not on addendum of contract. We have been trying to cancel contract within the 5 business days with no success. Royal Holiday, Cozumel, MX is a scam. Many phone calls, e-mails, UPS package to cancel, but no luck. We have been in touch with their legal Representative, who has passed our request to cancel our contract. Many phone calls on HOLD and no response. 2 -3 hours on HOLD.
Taking advantage of people on cruise ships with limit time. The made many mistakes on spelling on contract, etc. They waited until the ship was ready to leave and we signed. Promises not on addendum as they had promised. We have been trying to cancel within the 5 - business days from signing contract with no luck.
BEWARE!!!
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