Complaint Rating:

Company information:
Worldwide Travel Center
160 S.W. 12th Ave, Suite 102
Deerfield Beach, Florida
United States
Phone: 800-268-5856

We were given a "free trip" from these jerks and every time we tried to book our vacation they would send us back a note telling us the dates weren't available. We were never supplied with a LIST of unavailable dates nor would they call and ask for new dates. Instead we had to resubmit our request via FEDEX while their response would come via USPS mail, costing us a bunch each time we responded. This would also "reset" our request so we had to plan further and further ahead. We finally got fed up and asked for our money back because THEY could not live up to the terms even though their policy implied no refunds. They agreed to return our deposit - SIX (6) months ago! Many calls later and we still do NOT have our Money. We have even reported them to the company that uses them to sell their own timeshare products to see if that makes a difference.