Complaint Rating:

Company information:
ProjectorExport.com
New York
United States
www.projectorexport.com

I was looking to buy a Panasonic TH50PZ800U plasma TV, but their website give incomplete details on what was "in the box" with the purchase. I called their sales department, and was informed that the TV comes with the remote, stand, speakers and warranty/documentation, but would have to place the order via the web. I did so. The next day, I received a "you need to call to confirm your order" e-mail from them. I called them, and again asked to clarify what comes "in the box". I was now informed that the stand does not come with the TV, and they tried to "sell me up" by purchasing it separately for $200 if I wanted one. Their Customer Service department was only open from 1:00-3:00, and the salespeople on the phone kept hanging up/disconnecting me each time I called them. In the end, I canceled the order. I believe they are intentionally using deceptive advertising and sales practices. I would not recommend this vendor.