Complaint Rating:

Company information:
ProFlowers.com
United States
www.proflowers.com

I ordered flowers from Proflowers.com on Feb 2, 2008. Paid an extra 10 bucks to have guaranteed delivery on Valentine's day. Valentine's day came and went with no delivery. Called proflowers.com customer service the next day. They refunded the money to my credit card but not even a sorry or what can we do to make it right. Wife was disappointed. I ended up finding out from the shipper that the flowers were never even sent. Pretty sad that on the biggest flower day of the year a flower company can't even deliver it's own product. I would not recommend Proflowers.com and will never use them again. I am making sure that everyone I know is aware of my bad experience.