Complaint Rating:

Company information:
ProFlowers
United States
www.proflowers.com

I have been using Proflowers for years, and this is the first time this has happened. You think you are getting a coupon after your order, and as soon as you enter your zip code and email, it automatically enrolls you in the Easy Saver membership. It charges you $1.95 to start, then $14.95 every month after that. It automatically charges your card without you ever knowing you are enrolled. I called Proflowers, and they didn't even care. They basically said it was my fault for entering my zip code and email. I told him they gave them my card info. He said when I entered my zip code, it give them authorization. Whatever! He said they wouldn't be in business if they were selling people's information. I called Easy Saver, and they said they would cancel my membership. We'll see what happens.