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Dream Products, Inc. Complaints - Product not received

Review all Dream Products, Inc. complaints

Dream Products, Inc.
Posted: 2008-06-21 by Dawn Wilda [send email]
Product not received
Complaint Rating: 100 % with 1 votes
Company information:
Dream Products, Inc.
412 Dream Lane
Van Nuys, California
United States
www.dreamproductscatalog.com

On 6/3/2008 I ordered this product, which was buy get one free with free shipping. Here it is 6/21/2008 and no merchandise has been received. Merchandise was promised in 7 - 10 days, it now well beyond that.
Comments United States Clothing, Shoes & Acc
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More Dream Products, Inc. complaints
Dream Products, Inc. - Order not received
Dream Products, Inc. - Delivery of product
Dream Products, Inc. - Not recieving my order.
Dream Products, Inc. - Order not received!
Dream Products, Inc. - Never received product order

Comments

136 days ago by Virginia Chilpian [send email]
I MAILED YOU A CHECK FOR $13.97 FOR 2 BRAS, TWO DAYS LATER I RETURNED THE BRAS BECAUSE THEY DID NOT FIT, I ASKED FOR A REFUND, IT IS NOW ALMOST TWO MONTHS LATER, I STILL HAVE NOT RECEIVED MY MONEY OF $13.97.
VIRG564@COMCAST.NET
136 days ago by Virginia Chilpian [send email]
PLEASE SEND ME MY $13.97 FOR THE TWO BRAS I RETURNED - I MAILED YOU A CHECK 5/15/08
VIRGINIA CHILPIAN
14 MC CABE COURT
NORTH ANDOVER, MA 01845
TEL: 978-208-1754
virg564@comcast.net
122 days ago by Joan D. Beckner [send email]
I received what I assume is a free gift but not what I had ordered. Got two toothbrush covers. What I ordered was Two Black Hematite Magnetic bracelets. I mailed the order June 13, 2008.
121 days ago by Jeffery Johnson [send email]
I too have not received some product that was ordered on 6/4/2008. The check was cashed on 6/13/2008. I have not received any letters advising of any type of delay. Anyways, today I called to find out where the product was. The "Customer Service" rep. proceeded to tell me that it was in the warehouse ready to be shipped. When I asked her what the delay was, she said that my wife had called and requested a refund, so they were going to issue a credit to our "card". First of all, my wife knew nothing about the order, first lie. Then the "card" refund was yet another lie, since I sent a check which they cashed. So I at that point told her that I wanted a refund and she hung up on me. I called back, spoke to yet another rep. who informed me that the product was on backorder and would ship on friday, 7/25th. She also stated that there were no notes on our account as had the previous rep lied about. She appologized. So, I am still awaiting the order, I told her if I didn't receive my order soon, I will definitely be asking for a refund. She said if I chose to get a refund, I should simply refuse the order and they would issue a refund, but that it would take 30 days from the day the order was refused. Needless to say, regardless of whether I accept or return this product, I will never order from them again. BEWARE!!!

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