Complaint Rating:

Company information:
UPS
United States
ups.com

Attempted Deliver Case of Wine ... day after day they deliver at 12-1PM ... no one home ~ would not accept neighbors signing or people working on the property. Caused wine to sit in 100 degree temps on a truck for 2 days. Refused to deliver later in the day ... why not? Spent 3 hours on the phone with UPS.

Then they wanted me to drive over 30 miles to pick it up. They really do not care ... what is amazing they will deliver Amazon books from 4-7PM to our neighborhood, but wine can only come when no one is home.