Complaint Rating:

Company information:
Proactive Solutions
Po Box 10213
Des Moines, Iowa
United States
proactiv.com

I ordered the proactive one time for my daughter so she could try the product. Two months later, the company sent me another package in the mail along with an invoice for $45.00 as though I had signed up for some kind of regular shipment program or something. I had NOT! At no time was there even a place to make such a commitment. When I told them they screwed up they insisted I send them the product back to them! I told them that they sent me a gift and I wasn't going to pay for it. It was their fault they screwed up and that their predatory practices bit them this time!

BEWARE PEOPLE, if you order something from this company they will send you other products and try to make you pay! Don't pay! You are not obligated to pay for something you did not order!