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Proactive & Vitaclear vitamins Complaints - VERY UNHAPPY ABOUT BOTH COMPANIES

Review all Proactive & Vitaclear vitamins complaints

Proactive & Vitaclear vitamins

Posted: 2007-12-03 by Alanna Hume [send email]
VERY UNHAPPY ABOUT BOTH COMPANIES
Complaint Rating:  89 % with 9 votes
Company information:
Proactive & Vitaclear vitamins
California
United States
Phone: 1-888-684-9660

Wow so I will never recommend using Proactive, it had horrible/harsh results on my skin and that wasn't even daily use like your suppose to. My skin probably would've been a lot worse than it already is. I just called Proactive to recieve a refund and I'm glad I did today or I would've been sent another Proactive system without my consent! I've looked everywhere and have tried all of the numbers given to me for the stupid vitaclear vitamins that I keep getting charged. So I will cancel my debit card after I recieve my refund from Proactive. The numbers you call you are on wait for over 15 minutes and you still are unable to get to a live person and they do not have a direct website.
PROACTIVE WAS HORRIBLE ON MY SKIN AND VITACLEAR HAS NO WAY OF GETTING IN CONTACT WITH THEM DIRECTLY!! LET ME APPLAUD THEM FOR HAVING SUCH A WONDERFUL COMPANY.
Alanna
Comments United States Health & Beauty
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Comments

341 days ago by Opoku Amoateng [send email]
I don't see any benefit i am getting from vitaclear multivitamins. Please stop sending me this vitamins!!! My full address is 212 N. Delsea DR, P.O. Box 117, Clayton, NJ 08312.
227 days ago by Samantha Anderson [send email]
Vita Clear... quit ripping of the public. People work to hard for their money to have to worry about some lame vitamin company taking money out of of your account without permission. I would not recommend your product to anyone.
128 days ago by Julia Keele [send email]
I was actually looking for Vita Clear's website to read more info about these vitamins and to check on my next shipment when I found this. Very scary. Now I want to cancel before it happens to me. I went through my bank statements and so far everything's okay. Vita Clear doesn't have a website!? Does anyone remember reading that this would be a seperate billing then Proactiv? I was led to believe it would be billed by Proactiv. It was weird recieving these vitamins in a box with no receipt or advertisements. I haven't recieved receipts period. I'm worried what will happen when I cancel. Has anyone gotten legal help yet? Keep me informed if a lawsuit starts please.
125 days ago by Tonja [send email]
Fortunately, I haven't been billed for these vitamins. I was given a sample of the Vitaclear to try. I must share that shortly after beginning the "vitamins" (roughly 2-3 days), I began breaking out in a horrible rash on my arms and legs. I didn't know what was happening to me! They were itchy, colorless (with some blistering here and there). I stopped the vitamins to be sure they were the one causing the rash, and I am slowly recovering from the incident. Because my skin is thin and dark, I am scarring a bit from the rash. I do not recommend these vitamins to anyone ...
95 days ago by Robin [send email]
I agree. I couldnt find any information on VitaClear to cancel my subscription that I didnt know was a subscription. The vitamins made me sick to my stomach every time I took them. After searching high and low I found their information.I didnt have a problem canceling and no additional charges.
here is the info to cancel:

1 888 848 2797

vitaclear
po box 17292
wilmington, de 19850
85 days ago by Barb Nault [send email]
Unfortunately I have gotten caught up in the Proactive/VitaClear cycle. I have cancelled both. The products may work for some people but for the money I found products on the store shelves that were less expensive and actually worked better. I did use the number that Robin posted to cancel my VitaClear and I had no issues what so ever. Again that number is 1 888 848 2797.

Way to expensive and not worth it!!
65 days ago by Brandy [send email]
I had Proactiv and was fine with it. They soon asked me if I would like to try a sample of the Vitaclear at no charge and no agreement to buy so I said sure. One month lateer they hit an acct I had closed baecause I had moved to a different state. Upon talking to them they did refund the purchase but would not refund the over drafat charges. I am sitting at almost 300 now in negative balance fees and them saying they will not pay them. I will probably get a lawyer for this matter as I am obviously not the only one who is having issues. I NEVER gave my banking information to Vitaclear and they did not have authorization to touch my account and will not reimburse the funds.
19 days ago by Lynn K [send email]
Thank you Brandy for saying that you never gave them your credit card account information. Where did they get the information if not from ProActive? I am astounded that they think they can rip off the public by promising a free sample at no charge, no agreement and then they charge your credit card some $59.00 per shipment. What a rip off. It makes a bad name for ProActive, which for my family has been a good product. Kathy Fields was my Dermotologist in Burlingame, CA and she was fantastic, honest and a sweet person. I feel sorry that Vitaclear is using her product to rip people off. What a shame! Thanks to Robin and Barb for listing the address and phone number for Vitaclear. I'm canceling tomorrow and hoping they will refund all my money. If they don't I am going to have the bank investigate them and deny them payment.

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