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1.2 138 Reviews

Pringles Complaints Summary

7 Resolved
131 Unresolved
Our verdict: If considering services from Pringles with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Pringles reviews & complaints 138

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A
8:54 am EDT
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Pringles pringles corn chips

To whom it may concern.

I have purchased a tub of Pringles Tortilla corn chips ( Sour cream and Onion ) from Shoprite in Lansdowne ( Cape Town ) on the 5th August 2017.
When opening the tub at home I found that there was not 1 whole corn chip in the tub. They were all crumbled.
I wanted to take it back but then I thought let me rather lodge a complaint because this is not the first time it happened to me.

Attached please find the evidence.

Kind Regards,
A Isaacs

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L
10:34 pm EDT

Pringles loud super cheesy italian

Hi pringles! First off i just wanted to thank you for being an amazing company and creating such wonderful chips! I just wanted to inform you that i recently purchased one of your new flavors called " loud super cheesy italian" and this is the first time i have ever been disappointed in a chip from you guys. I was not satisfied at all with the flavor and i didnt like it at all, in fact i was upset i spent my money on it because unfortunetly they went to the garbage because every person i asked didnt like them either. I was very sad to be disappointed because i love all of your chips! Ive never tasted a flavor i didnt like besides this one. I just wanted to give you guys a little feed back, Thankyou for your time. 

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9:16 am EDT
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Pringles my 40g of salt and vinegar pringles

I bought my tub of 40g salt and vinegar pringles from the iron brigde Go Local shop in Woodhouse Mill Sheffield as I do most days!

As I got home I sat down on my sofa to eat them I was actually looking forward to eating them!

I tucked in to them almost at the bottom, I love the end bit of pringles where you get all the little bits!

I was almost there and I was mortified to find a little hairy creature of some sort...

I thought to my self no way! I actually felt sick as I no you probably take pride in making the little Tubs of joy bit seriously!
To Hinksey my children somentire eat the ending...

As I like pringles so much I would love a free supply for the inconvenience it's caused me! Especially when the contents of the tub was sealed when I bought them!

If you would like to contact me regarding this please see my email below!

[protected]@gmail.com
Kind regards..

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3:36 pm EDT

Pringles pringles sour cream and onion

upon opening pringles sour cream and onion. I was greeted by a foul stench, a sickly bitter odour that would make anyones stomach turn.
No hint of sour cream or onion.
The chemical smelling odour can be smelt from across the room. Its disgusting and powerful.

I am amazed there is no quality control for a brand this popular.
This is a worldwide brand and as such should have stringent quality control and checks made to ensure an edible product.

The inconvenience caused is not the issue but rather the risk of causing illness. Imagine this product was bought for a child and they consumed it without realising the potential to cause them nausea and vomiting.

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Prgrmr1
, US
Jan 18, 2018 2:39 pm EST
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Purchased 3 cans, and they smelled and tasted like Paint remover. Terrible smell. What a waist of money threw them away. Store wouldn't take them back, but they did agree on the smell.

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R
8:50 am EDT

Pringles salt and vinegar flavour pringles

I have been buying Pringles for a few years now always salt and vinegar but in the last month I have bought 3 tubes and none of them have had much flavour
I fact I might as well of bought the original ones
I don't know what's going on but you need to sort it out quite soon or you are probably going to loose a lot of customers
Who ever adds the flavouring needs sacking
Or if you are trying to save money by not adding enough then you all need sacking
I am very unhappy about the issue in hand and would appreciate it if you replied to my complaint with an answer to my problem
Regards Ray

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K
6:24 am EDT

Pringles taste change

I am a long time customer of pringles and always get the sour cream and onion flavour. However, since the "new perfect flavour" change I have been highly dissatisfied at the taste, there is even less taste than before and certainly does not fit the title of it. Also I see that places have increased the price of them because of the new flavouring even though it's worse than before! Please fix this and change it back to the original flavour.

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J
6:24 pm EDT

Pringles salt and vinegar pringles

I buy Pringles regularly and I am usually satisfied. However, I have just bought a tube of Salt and Vinegar crisps that were less than 3/4 full and did not have any flavour!

I guess there isn't really anything you can do, a free tube would be nice, but I am writing to inform you to try and prevent it from happening in the future. I understand accidents do happen though.

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3:36 am EDT

Pringles pringles crisps

I am a long standing consumer of Pringles Crisps however I have recently become very disappointed. The containers are only filled about three quarter of the way. That is unacceptable. Very disappointed and I love Pringles. In South Africa the price keeps going up and the quantity goes down substantially. Pringles ois a well known and loved brand however I am certain that it is going to start losing loyal customers.

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K
7:21 am EDT
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Pringles pringles chips all broken in container

I bought two cans of Original Pringles, 149 g size April 11, 2017, and there isn't a single chip in either container that isn't broken into several small pieces. Although the taste is fine, the condition of the product inside leaves much to be desired.

They were purchased at Meijer in Mt Pleasant, MI 48858

Karen J Sanders
1021 Crosslane St
Mt Pleasant, MI 48858
[protected]@yahoo.com

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11:33 am EDT
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Pringles I am complaining about a contaminated tin of pringles that I eat.

On the 8/4/17 I purchase two large tin of Pringles sour cream & onion in a popular food store in Jamaica I purchase them because I was going on a church trip so I could have them to snack on. However I eat the first tin of pringles when I open and start eating the second tin when I reach the bottom of the tin my stomach was sick because of the huge fly I see in the tin. This snack was seal so I want to know what's happening with these foods items.

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J
8:25 pm EDT

Pringles pringles

I bought a sour cream large tin of pringles and when I open it in the store it was only. It was still fully sealed before I opend it which means its false advertising. Dont make n tin so big if you're not going to fill it. I showed it to the cashier at the garage I bought it at but the thing is she cant do anything about it because they get it like that from you.

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10:17 pm EDT

Pringles pringles

Hi, I'm Amariliz Rivera. I'm from Puerto Rico. My 3 years son, found in a potato chips a black plastic piece embeded into a potato chip. Refer to photo attached. It was obseved on a Pringles Sour Cream & Onion, manufacturing lot number: L 7040KT4B 1011. I am worried about this situation because it could hapen without my prescence, and could harm my son. I hope hear a response from you. Email: [protected]@gmail.com

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6:03 pm EDT
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Pringles I am complaining about pringles

i bought pringles on monday and when i was eating i seen a little insect like a bee i was quite shocked then i stopped eatingg it i took back to the store and told them showed them they never did nothig how rude! first time i tried pringles and this happened i would never imagine that ohh well it's very wrong and bad. i don't trust on pringles now

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9:06 am EST
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Pringles pringles hot and spicy

Hi, I just bought 2 tins of hot & spicy pringles at our Pick n Pay Gardens in Cape Town which is my new favourite. However I opened 1 tin now at work only to find it half empty, which is very strange as I buy every week and share with colleagues. This is my first bad experience and hoping that my second tin isn't a rip off as well. Please advise as to what will happen from here.

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V
7:12 pm EST

Pringles pringles sour cream and onion

Hi,
I bought a small grab and go pack of pringles sour cream and onion two days ago. Its expiry date is March 13, 2017. However, when I ate one, it tasted very different than the usual flavor. I have a poor sense of smell, so had to examine the contents closely to get the odor. It had a foul chemical like smell. I felt like throwing up and eventually did. What can I do about this?
Thanks,
Best regards,
Vivek

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9:37 pm EST

Pringles jalapeño pringles

I love Pringles for the taste, and for the portability of the can because I travel on tour. I purchased this can of Jalapeño Pringles expecting the same quality and taste of all other Pringles that I love. After opening the can of Pringles and tasting the chips, they were plain chips with no flavor at all. The chips had no flavor whatsoever, no spices, no taste or heat from Jalapeños. Very disappointed!

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4:26 am EST

Pringles pringles original

Good morning
I trust you are well

I miss naicker have a complain about the Pringle chips the original savory snack, which have bought 19 th of February 2017 not 1 but 3 when I had opened it last night the 22nd February 2017 I found there were black stuff in it and also found insects and also had found mango seed inside of the packaging, this is really not acceptable at all, the stuff should check to see if packaging is right, this is not what customer's want see when having something like Pringles to have as a late snack ...this should be brought to you and the management attention or this could lead to else were if not attend to as soon as possible ...this is really unbelievable

King regards
Miss naicker

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Update by Lorette Naicker
Feb 23, 2017 4:51 am EST

Hi just sent a complain about the Pringle chips the original savory snack, I'm still waiting for feet back, this is really unbelievable and unacceptable

King regards
Miss naicker
[protected]

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2:36 pm EST
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Pringles sour cream & onion

Hi my name is bethany I went to asda bought my favourite pringles sour cream & onion and to my disappointment it looked like they all went through a shredder look here's some pictures to follow. I was absolutely disgusted as I had to eat them one by one in little pieces so if I could get a voucher I will not put it on social media. And shame you's #pringles

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pobarjenkins
Minneapolis, US
Jan 27, 2017 1:06 am EST
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You are being rather silly. This particular can probably got knocked around somewhere from production to store. It's not common but it happens. Why did you eat it? You should have returned it to the store you bought it from.

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R
12:55 pm EST

Pringles pringles original

I recently bought the tall can of Pringles Original. When I started to eat them I realized that none of them had any of the salt flavor on the chips themselves which was disappointing to me. I just ask that for others that you make sure your products are what you say they are instead of what I received. I would expect you to refund my money or send me what I expected when I first bought it.

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K
12:58 am EST

Pringles pringles - butter caramel

I was so excited to try the new limited edition flavors... Pringles has always been our favorite chips! But the butter caramel tastes horrible! We were all very disapointed... It is really a bad taste. My kids love pringles but that 1 is a no no... Needs to be taken off the market. I actually was so sad I spent my money on it. I would have loved to get my kids their favorite flavor... Which is the cream cheese and chives... Thats the best. Butter caramel is bad! But we love all the other flavors very very much. Kind regards. Kauthar

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Rusty88
, ZA
Mar 23, 2017 9:08 am EDT

Butter caramel is actually really good and im highly disappointed i cannot find any in cape Town. Any suggestions where I can get? Makro had but its gone :(

C
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ConnorR
, US
Mar 16, 2017 6:33 am EDT

I highly disagree with this complaint! My friends and I all love the butter caramel flavor and it has become our favourite.

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