Complaint Rating:

Company information:
Barry Rich
10212 Yonge St. Suite 210
Richmond Hill, Ontario
Canada
Phone: 905-780-1196

In March of 2008, my beloved brother-in law passed away and the funeral was in Miami. tickets were full price and the total for just two of us was almost $2500.00. Had I had a wife and a few more children, you do the math.
The plane was virtually empty.
There used to be a policy in regards to deaths and sudden bookings but my understanding is that Air Canada no longer does this, period.
I find this deplorabel. It is bad enough to lose a loved one but to have it cause use substancial financial pain that is unwarranted makes the entire incident a hundred times worse.
If this is in fact getting to Air Canada, I would like a large portion of my money re-imbursed. You can find the details of his funeral by googling "Jack Levine, obituary and Miami Herald."
Sincerely,
Barry Rich