Complaint Rating:

Company information:
CenterPoint Energy
United States
www.centerpointenergy.com

The adjusted rate on my gas bill is 2700% more than my base rate. I was told the adjusted rate is the cost of the transportation of the gas from the supplier to my house, in other words, their cost of doing business. Why do they have the right to pass on their cost of doing business to the consumer? I don't mind paying the base rate or the service rate but this adjusted rate is exorbitant. The transportation of gas to and from point A to point B is a corporate cost and should be reflected in their cost of revenue, which reduces their earnings and thus, reduces their tax burden. On top of that, the ignorant moronic customer service rep told me if I have a problem I should call the Texas Dept of Railroads. Is there a law firm willing to go up against CenterPoint in a class action suit with the consumers as plaintiffs?