Complaint Rating:

Company information:
Dynowatt
United States
www.dynowatt.com

Dynowatt charged me .25 in kwt when every other rate was around .16 at that time. They did this because I left them and went to a cheaper plan. My final bill was almost 700.00 when it should have been around 400.00. To add injury to insult, they just sent me to a third party collection agency because I have disputed the bill and contacted the PUC of texas. I was told I could pay off the false debt in a payment plan, and was waiting for the correspondence to do that, and they sent me to a collection agency and when I called them to find out what happened, and why this was done, they refused to talk about it with me, refused to get me to a supervisor, and refused to get me a name of someone in billing disputes to discuss it. They basically just do what they want because they feel they can. They no noone is going to hold them accountable. Horrible company!!!