Complaint Rating:

I ordered a floral arrangement on May 13/07. The emailed receipt shows $67.48. Mastercard charge is $80.98. When I called to find out why the difference, a very rude customer Service woman informed me that original receipt was in US funds. This was not noted on the receipt. The mastercard doesn't show an exchange rate, this was obviously calculated at an intercompany rate. When converted, I was charged 20% exchange rate. That's exorbitant! The company is located in BC, I'm in ON. I won't be doing business with this company again.