Complaint Rating:

Company information:
Preston Motor
Corner Of Rt.318 & 331 P.O. Box 399
Preston, Maryland
United States
Phone: 410-673-7171
prestonmotor.com

I was at Preston Motors of Preston, MD today and I received the worst service I had ever imagined. I went to look at a ford mustang convertible. The sticker price was $28800 (around there) and I have a Chrysler sebring to trade in that I still am upside down on the loan by $4000. I was told NUMEROUS times that my payment including EVERYTHING (I asked the salesman, David Willin, at least 5 times if everything was included with no down payment and 72 month loan because I didn't believe the number he came up with) would be $368.53 and would not exceed $400 with the interest. I knew I had a good credit score so I didn't question.

Well the salesman had me fill out tons of papers and I continued to ask him if the price was correct and he assured me it was, and again, would not exceed my max amount of $400 a month, and we were just waiting for the finance manager to finish up. When I finally got to the finance office, I was asking questions and come to find out the payment was $660 a month! That is absolutely ridiculous and was very unnecessary! I'm 23 years old and I'm not stupid nor should I be treated like I don't know what I'm doing! I know a lot about finance and I know how it all works. I drove an hour and a half to look at this car and I was there for 4 hours and it was a total waste of my time and gas!!! Even the finance manager acted like she knew nothing about what was going on and then the sales manager was a complete ass hole to me on the phone pretending like I didn't know he was trying to manipulate me by telling me he'd mark it down to $520 something a month, but it was for 84 months! That's a complete INSULT! I am very disgusted at the way EVERYONE that I talked to at Preston Motors!