Complaint Rating:

Company information:
Premier Savings
1933 So. Alma School Road
Mesa, Arizona
United States
Phone: 800-208-1914

Around, July 7, 2009, I received a phone call from Premier Savings asking if I wanted to reduce my credit card monthly payments. Of course I said yes. They explained it all to me and I agreed. Then I spoke to a bank and they told me to try and get my money back, because they shouldn't be charging $439.00 to try and reduce what I owe. If anything this makes us owe more. So I did call Premier Savings back and asked them to refund the $439.00. They went on that I agreed to these charges - but then I said I have changed my mind and would like for you to reimburse the money. I asked them to reimburse the money in about a 2 week period, well under 30 days. I, haven't worked since February 2009, being laid off from my work and my husband is on disability through Medicare - so $439.00 is a LOT of money to us. Bottom line they need to reimburse the $439.00 they applied to our credit card.