Complaint Rating:

Company information:
Power Net Global
Florida
United States

I initiated a calling card and a temporary cell phone for my daughter traveling in Israel for one month. The phone number they sent me what not the phone number that went to my daughters phone and they did not figure out the problem for a week. Charges were more than expected and the bills was too confusing to understand. They kept billing on the calling card to keep the account open after I asked for it to be closed. It is impossible to get them on the phone in a reasonable amount of time. All in all I spent so much time on the phone trying to get things resolved.

I would not use them again. They advertise a phone for a temporary purpose then make it impossible to end the account.