This is a scam company! I do NOT know how the AKC endorses them. I bought this as it was supposedly cheaper than the one my trainer recommended. I decided to get a large one, though nowhere did they list the price of the large one, then got two extras as part of the many pop-up offers that they actually have on their site (many have nothing to do with dogs even and are just affiliate marketers or subsidiary companies). I went to check out still no sign of a price for the larger one NOR was there any info on shipping time. As I have a trainer and am moving time is of the essence. I have 4 small dogs and living in an apartment it is not always easy to rush home for their tiny bladders and two of my dogs prefer pads but they are both expensive and ugly (they love their walks but only like to do their business on pads).
Anyway, I finally check out and find out far from the 39.99 price of the small one I was paying 80 dollars for each of the three large ones PLUS 13 S&H and there were no dates given for when I would receive them.
I called day after day and each day was told to call back. I was mortified to see all the complaints online and finally called back and was given the excuse that "the orders that particular day/weekend had all been slow to get processed because of some glitch". I then said, ok, well pull my order and rush my delivery, I have been waiting a week, and explained my situation. NOTHING. They claimed they would look into it, did not, they claimed they would do something, did not, did not get back to me, finally I demanded they deal with it and have been told they would flag my order and cancel it---problem is I could have had a competitors for less money a week earlier and am at square one. This company is a fraud and should be shut down.