Menu
Popeyes Customer Service Phone, Email, Contacts

Popeyes
reviews & complaints

popeyes.com
popeyes.com

Learn how the rating is calculated

1.2 1294 Reviews

Popeyes Complaints Summary

47 Resolved
1241 Unresolved
Our verdict: If considering services from Popeyes with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Popeyes has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Popeyes. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Popeyes reviews & complaints 1294

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
1 review
1
5 reviews
Sort by:

Newest Popeyes reviews & complaints

ComplaintsBoard
C
10:09 am EDT

Popeyes mashed potatoes

I ordered red beans and rice last night with my meal, after sitting in the drive thru for 30 mins... I took my meal home and put in the fridge for this morning. I discovered that there was not red beans and rice, but Mashed potatoes and gravy. I'm very disappointed... I went out of my way to go there last night and ended up with something I did not want.

Read full review of Popeyes
Hide full review
ComplaintsBoard
A
9:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Popeyes service

I went to place an order through drive through and was told to wait a minute to place an order. The minute turned into 5 minutes with no acknowledgement. When i was finally acknowledged i was told to hold again. I love pop eyes food but the service is poor. I am not the type to complain but this has happened to me three times. This last time I ended up leaving and spending my money elsewhere. I hope that something can be done so that pop eyes does not continue to lose customers.

Read full review of Popeyes
Hide full review
ComplaintsBoard
S
5:04 pm EST

Popeyes burgers and staff

This one popeyes 325 central pkwy mississuagha there service is not good at all they need a nice staff . Their staff is not good at all . They are so mean and rude and I complained about my burger that there is no sauce inside the burger and the bread is so hard and then everybody started staring at me and started talking about me to each other and they started laughing and i am so dissappointed and decided not to go in that popeyes anymore . This incident happened today at march 11 and I noticed the name of one girl "Sonia " and she is the mean one and I said can I have a tissue then she ignored me .
Thank you
Regards
Shaheer A

Read full review of Popeyes
Hide full review
ComplaintsBoard
J
1:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Popeyes product service

So. I went for lunch with the my bosses thrusday March 9 found parking right away . This certain Popeyes location parking May be a problem dude to local businesses. Was stoke to find parking fast since we were on a lunch break Got to order at 2:20 pm ordered sat down to have them come to me 10 mins later saying. The chicken breast would take 15mins when they coulda told me that when we were ordering So it's 2:40 and still no food. So of course this being a fast food restaurant I'm getting frustrated Finally got my food. About 30mins later after ordering to taste my rice. Not even hot So I ask for a new rice got a new one and that berly tasted warm as well Even they chicken tasted over fried and greasy I was so disappointed I stop eatting my meal It's sucks because I love Popeyes I always go to the Glendale, ca. Location. Next to eagle and never had a problem. At that location to come to Popeyes on Marengo st Los Angeles ca 90033 and have me really dislike Popeyes is horrible If they was a store to crack down on service and product it is this location I won't ever come to this location ever again ruin the rest of my day. Enough to wake up the next mourning and write this long complaint.

Read full review of Popeyes
Hide full review
ComplaintsBoard
K
7:12 pm EST

Popeyes bad customer service

On Friday March 3, 2017 around 8:00pm. I went to the NE Division (restaurant 10887) in Gresham Oregon to place an order thru the drive thru for the 10 pieces chicken in mild. I was told to wait 5 min before they can taking the order. I waited 5 min then got my order placed. I drove to the window to pay for the order and was told that they are shorted 2 pieces of the brumstick. The guy that take the order are willing to substitute the 2 missing pieces of brumstick for a 3 pieces of thigh. I agreed with the substitution. As I drove off to the parking lot I decided to count the 11 pieces of chicken and notice right away that i only got 8 pieces which i should have 11 pieces. I went inside the restaurant and have to waited another 5 min because of all the people a front of me. Finally, I got the girl (Abby) that was doing all of the boxing including my order. I told her that my order only have 8 pieces which I sure have 11 pieces totals due to the unavailable drumstick that suppose to come in with the 10 pieces. She said "I can only get you one piece of thigh and that's it because I already gave you 3 pieces of wings" I then ask her(Abby) are you sure you gave me 3 pieces of wings. Abby, replied yes. So I call her out, why did you lie that you gave me 3 wings when you only gave me 2 pieces of wings and you only gave me 8 pieces of chickens in totals for what I've paid for the 10 pieces. She just walked away like I was not there anymore. I ask for the manager. The manager(Kymberly) came and I explained the whole situation to her. She then gave me 3 pieces of wings and did not even apologize. I told her that I will file a complaint for the bad customer service and that her employee (Abby) need work discipline.

Read full review of Popeyes
Hide full review
ComplaintsBoard
S
2:26 pm EST

Popeyes food not fresh & terrible customer service when called to complain.

Went to the drive thru, ordered my food. Told there would be a 5 minute wait. Got home, EVERYTHING was dried out from being under heat lamp. Not understanding the 5 min wait, if food wasn't fresh. Called to complain & was treated as if I was the problem, for wanting my food fresh! Been a fan & frequent patron of Popeyes, but sorry to say...they just lost my business FOREVER!

Read full review of Popeyes
View 0 more photos
Hide full review
ComplaintsBoard
J
1:42 pm EST

Popeyes new bern north carolina

Bad attitude from the manager to start with at the register.
Ordered the $5 lunchbox surf and turf, the popcorn shrimp was not butterfly as advertised, I asked for tartar sauce for the shrimp, sat down ate my shrimp, then went to eat my chicken and realized I wanted some dipping sauce so I asked for honey mustard come to find out it was spicy too spicy for me so went back and ask for ranch dressing she said there was only one dipping sauce for per order that would be $0.27 so I said fine I didn't like the honey mustard. Open up the ranch dressing which was like water and dipped my chicken in it took a bite and it was raw! So I didn't need to check in I went to eat the beans and rice and the rice was so hard and the beans just didn't seem right, so ate my biscuit drink my Coke and left... never going back!
First and last experience at the new Popeyes in New Bern I was there at 1:30 and dealt with the manager on Monday March 6 2017

Read full review of Popeyes
Hide full review
ComplaintsBoard
L
8:29 pm EST

Popeyes I am complaining about service

My husband just stop at the popeyes chicken at 9815 north lamar Blvd austin Texas 78753 it is now 8:15 pm, so this had to be 30-45 mins ago, so unless I'm wrong the lobby was locked and there was someone in there sweeping and wouldn't let him In to order, now I have never heard of any restraunt around here that closes at 7:30 pm even on a Sunday night, so he left and went to church's chicken where he spent 30.00 on our dinner, now this isn't the first time I've had problems with this location I'm to point that I personally will not even go there anymore, I've had a Manger be so rude to me at the drive thru before, I've had to bring back chicken cause it was so dry it was unable edible. Im a Manger at a Subway restraunt and I know if we had our store closed before closing time and there was someone still in the restraunt and wouldn't serve a customer, then someone is definitely getting wrote up, if not fired. I hope someone will please step in and make this location better I k ow how hard it is to find employees that care about their place of employment, or at least pretend to, for the pay especially here in austin where min wage is still 7.25 an hour, but they are out there, and if there's not a difference in sales at that store from time to time then it's because of the bad employees there.

Read full review of Popeyes
Hide full review
ComplaintsBoard
L
10:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Popeyes service loop

I came to Popeyes on my way to work. The store opens at 10:30 and I had to be to work at 11. So I decided to stop and get some chicken before I go in. No one was at counter to greet me and no chicken was up this was 10:40 because I was strap for time. When the register person came to counter I asked her how long before chicken was up . A man in back of store yells out tell her about fifteen minutes. Really, but you open at 10:30. I am a Manager. I have worked at Wendy's and currently at pizza Hut. When I open a store I am prepared to serve customer when they walk in this is fast food and either people are on break and they need there order ready to go. The last time I got chicken from this store it was under cooked and I couldn't eat it but I decided to try them again because every makes mistakes. So in the long run, I didn't have my lunch and went to work 😕

Read full review of Popeyes
Hide full review
ComplaintsBoard
J
10:00 am EST

Popeyes chicken fingers

Good Morning,
I went to the Popeyes on Irving Park road on Sunday the 19th 2017 and I told them I would like to have 10 chicken fingers. I ordered half spicy and half regular. I also ordered a Large Mashed and a Large Coleslaw and biscuits. When I got home to feed my family I was very very upset to find that they gave us regular chicken with bones. Now the problem that I faced is not only do bones gross my husband and I out, hence the reason for fingers my 2 year old wont eat that chicken either. Now, I live 15 minutes from that restaurant and it was rush hour by the time I got home. I was not going to go back out in the rain and tell them that they did my order wrong. I called and spoke to someone and they could have cared less that is what happened. I would like this to be rectified so that my family and I can have what we ordered.
Thank you
Julianne Caccavale

Read full review of Popeyes
Hide full review
ComplaintsBoard
V
5:59 pm EST

Popeyes inventory shortage

I visited Popeyes-Boiling Springs SC on 2/11/17 (approx. 6 pm) & on 2/12/17 (approx. 1:30 pm), both dates I ordered corn on the cobb & 1 gal. lemonade. On both dates I was informed that they were out of these items & wouldn't have either until their truck delivered. Then I visited on 2/19/17 (approx. 12:30 pm), again ordered corn, gal. lemonade & cole slaw. Again I was told they were out of corn & lemonade & they had just ran out of cole slaw. Needless to say as much as I like the chicken, I won't be visiting this restaurant again until management looks into these issues. If this pattern continues this location won't be in business very long due to the lack of inventory. Very disappointing!

Read full review of Popeyes
Hide full review
ComplaintsBoard
P
12:34 pm EST

Popeyes product

Came to the Popeye's on 166 Dash 24 Hillside Avenue at 1 o'clock. There was no chicken it not one piece and every food product was old. This particular Popeyes lacks professional and product knowledge they also have horrible customer service a real disappointment for this chain. Popeyes number for 4550. The only thing good is at the store is clean.

Read full review of Popeyes
View 0 more photos
Hide full review
ComplaintsBoard
E
5:31 pm EST

Popeyes service

So today I went into the drive thru today. On Broadway in Garland tx. The drive through person already had a mild attitude because I asked today's special because this particular one doesn't show it. Then he had the nerve to cut me off when I asked another question And said just drive around. Mind you I blew that off. So when I get around to the window the manager comes instead of him asking my order all over again. Then he had the nerve to charge me for something I didn't ask for. So finally get things done right with the manager she goes back to the counter and regio comes to bring the food and walk off. I checked my food and I was missing a biscuit then the red beans I ordered must have been 25% of the cup full . I knocked on the window and can he fill my beans correctly and give my l me my biscuit. Regio had the nerve to say that's how we fix the beans. Mind you the cups already small and you have the nerve to measure and not fill the little side cup up for almost three dollars? So then after going back and forth and me asking for the manager he says OK I'll fill it. So he comes back to give me my beans and extra biscuit and literally threw it to me. So I asked for the manager again and they started talking in Spanish. Strike one. I know Spanish. So she telling him not to worry about it and walks off. Something needs to be done about this asap because they should not be in customer service

Read full review of Popeyes
Hide full review
ComplaintsBoard
A
2:42 pm EST

Popeyes chicken burnt and dried/old

I waited for this meal for 20-30mins the restaurant was not busy. I had to pay $21.46 for 10 pieces of chicken that's all brunt and dried out is totally ridiculous.I asked for spicy chicken instead I got dried/brunt chicken.It's located inToronto, Ontario(Canada)Telephone 416-530-0123Store # 11326Served by anIndian man.SundayFebruary12, 201712:43 PM

Read full review of Popeyes
View 0 more photos
Hide full review
ComplaintsBoard
N
11:50 am EST

Popeyes the material

I visited the union city Popeyes on a Wednesday night for lunch. I watched one of the employees dropped a piece of chicken on the floor, pick it up the chicken breast and placed the chicken breast in the brasket with the rest of the chicken. This event took place in the Union city, GA restaurant. I am disgusted by this event. For this to be a newly open restaurant nothing like this should happening period.

Read full review of Popeyes
Hide full review
ComplaintsBoard
U
7:59 pm EST

Popeyes popeyes

This was in Gramercy LA !Look I went to Popeye chicken place 5nites ago ND we had had order a 3piece meal two of them ND a 2piece meal without the drinks...Well we had to wait like 45 mins for our meal ND when they did give it we still had to wait cause they had pick or jump over us..So that means we had to wait about 10 more min then we got it...We went home found out they didn't even give us our 3piece meal we all got 2piece dark but I had paid for a 2 /3piece dark ND a 2piece dark..If they would stop clowning around maybe just maybe they would get it right ND move a bit faster...I want be getting anything there anymore cause it's not just me complaining it's a lot from Lutcher ND Gramercy saying the same thing...It this not the FRIST time either...Sign a very disappointed costumer ...I even try calling there the same nite but they didn't pick up...smh

Read full review of Popeyes
Hide full review
ComplaintsBoard
J
10:26 am EST

Popeyes the food and the employee

I went today [protected]) to purchase the 12 piece chicken @ 104-13 Lefferts Blvd South Richmond Hill NY 11419? I place my order got my chicken open the box at the counter to see my chicken. The chicken pieces was so freaking small like the legs and the wing the breast was just mostly bone with some chicken on the bone, when I told the working about what kind of chicken is this he went to the manager to tell her, the b#### just tell him to give me my money back with an attitude like I'm begging for the chicken, they didn't offer to exchange a few pieces nothing, I said I'm paying my money atlease give me some good piece of chicken the working gonna tell me with an attitude if I feel they getting the chicken free, I never ask him for no free chicken. Im not saying that I want all big pieces of chicken but come on atlease have a few decent pieces.This is the worst POPEYES on 104-13 Lefferts Blvd South Richmond Hill 11419...the staff in the night is so nice the manager is a lovely guy but in the day the manager is a Spanish lady her face is like a hog so is her attitude I'm never gonna spend my money there again and I'm gonna tell all my friend and family to never go back there...

Read full review of Popeyes
Hide full review
ComplaintsBoard
D
7:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Popeyes workers and managers

I'm a employee with all I'm not disclosing my name due to situations at work place.. I have been with all almost 2 years now. I love working at the popeyes Louisiana chicken on Rogers av in fort Smith Arkansas. .
I have the ran into issues.. I been noticing inappropriate behavior going between managers an employees... One inparticular slept with a fellow employee an when I told the assistant managers I guess he got upset.. He then started making up lies complete lies about me to other managers resulting in two write ups the last one was a final warning write up which is unfair due to me being a single mother I am going to be late.. Its hard finding a trust worthy sitter for my 9 month old son.. I always called in advance an get them know. .. I found out this manager sleeping with other Co workers is trying to get me fired... I was told he don't like me. . I been with you guys. Two years I was 3 months pregnant when I started an i litterally worked up until the day I had my son. I had my son April 13(if shown to staff on Rogers please mark out date) an I worked closed actually April 12th both of 2016... I really want to continue working for all but if this continues you are probably going to see several lawsuits on sexual harassment on Mr. Greg (the manager doing the inappropriate behavior with other Co workers) its unfair that I worked so hard an I have not received a promotion nor a raise at all .. There is alot of faulty things going on an think you guys need to send a informent in an clean house.. If you need any other info you can call me at ( blank out if shown to other employees please) [protected]
Thank you god bless you..

8

Read full review of Popeyes
Hide full review
ComplaintsBoard
C
4:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Popeyes service

Incident at Store # 11798. Phone [protected]. 6105 ringgold road east ridge TN. At 3:25 on 7 Jan 2017. I was screamed at and called racist names by afro-American employee at my car when I ask her what they were going to do about shorting me 4 biscuits the last time I was at Popeyes. My wife and I were sitting in parking slot as we were directed waiting for our meal. I had asked the window server at the drive through ...her name was Raven b. Who was not nasty to us... First about the biscuits, and she said she check on it. Then a different server who brought the meal to our car was extremely nasty to us when I ask the question again. she ignored my request again ...started screaming at me storming back in the store, and under her breath used racist remarks saying honkey...or something like that...since I am a white male. This action by her is actually a hate crime and a class lll felony. I demand an apology from the manager and a form of restitution in 72 hours or I'm getting an attorney and this is going to ugly and I'm going to the media to make this get national attention. My bill was $42.59 cents
Register 3. Trans seq 45097. Order number 97. Terminal js47190935001
Approval 009550. Sequence 010328

Curtis Fike
[protected]

Read full review of Popeyes
Hide full review
ComplaintsBoard
V
11:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Popeyes customer service

Very rude. No customer service skills. Came in ordered got our food. The rude girl at front counter didn't give us condiments we had to keep going to counter and asking and she got an attitude because we did have to keep asking i'm sorry if you don't want to do your dam job get the f### out. Find something else. This popeyes location is whack. Changed so much nothing but spanish speaking employees who are all ducking ride. I will complain to the bbb.

Read full review of Popeyes
Hide full review

Popeyes In-depth Review

Overall Rating: Popeyes is a fantastic fast food restaurant that consistently delivers delicious food and excellent service. With its mouthwatering menu, affordable prices, and convenient locations, it's no wonder why Popeyes is a favorite among many.

Food Quality: The food at Popeyes is top-notch. From their famous crispy chicken to their flavorful sides, every bite is bursting with flavor. The ingredients are always fresh, and the food is cooked to perfection, ensuring a satisfying and enjoyable dining experience.

Menu Variety: Popeyes offers a wide range of menu options to cater to different tastes and preferences. Whether you're in the mood for chicken, seafood, or even vegetarian options, Popeyes has something for everyone. Their menu is constantly evolving, with new and exciting items being added regularly.

Pricing: One of the best things about Popeyes is its affordable pricing. The portions are generous, and the prices are reasonable, making it a great option for a quick and satisfying meal without breaking the bank.

Customer Service: The customer service at Popeyes is exceptional. The staff is friendly, attentive, and always ready to assist with any inquiries or concerns. They go above and beyond to ensure that every customer has a positive experience and leaves satisfied.

Cleanliness: Popeyes maintains a high standard of cleanliness in its restaurants. The dining areas, restrooms, and food preparation areas are always clean and well-maintained, creating a pleasant and hygienic environment for customers.

Ambiance: The ambiance at Popeyes is casual and inviting. The restaurants are designed to be comfortable and welcoming, with a relaxed atmosphere that allows customers to enjoy their meals in a laid-back setting.

Speed of Service: Popeyes is known for its fast and efficient service. The staff works diligently to ensure that orders are prepared and served promptly, minimizing waiting times and ensuring a quick and convenient dining experience.

Online Ordering Experience: Popeyes' online ordering experience is seamless and user-friendly. The website is easy to navigate, and the ordering process is straightforward. Customers can easily customize their orders and choose their preferred pickup or delivery options.

Delivery Service: Popeyes offers reliable and efficient delivery service. The food is always delivered hot and fresh, and the delivery drivers are courteous and punctual. It's a convenient option for those who prefer to enjoy Popeyes' delicious food in the comfort of their own homes.

Loyalty Program: Popeyes has a fantastic loyalty program that rewards frequent customers with exclusive perks and discounts. By signing up for the program, customers can earn points for every purchase and redeem them for free food and other exciting rewards.

Special Offers and Promotions: Popeyes regularly offers special offers and promotions, allowing customers to enjoy their favorite meals at discounted prices. From limited-time menu items to combo deals, there's always something exciting happening at Popeyes.

Accessibility: Popeyes is committed to ensuring accessibility for all customers. Their restaurants are designed to accommodate individuals with disabilities, with wheelchair ramps, accessible seating, and other necessary facilities in place.

Dietary Options: Popeyes offers a variety of dietary options to cater to different dietary needs and preferences. From vegetarian options to gluten-free choices, there are plenty of delicious and satisfying options available for everyone.

Social Responsibility: Popeyes is actively involved in social responsibility initiatives. They support local communities through various charitable endeavors and strive to minimize their environmental impact through sustainable practices.

Location Convenience: Popeyes has numerous convenient locations, making it easily accessible for customers. Whether you're in the city or the suburbs, you're likely to find a Popeyes nearby, ensuring that you can satisfy your cravings wherever you are.

Parking Availability: Popeyes provides ample parking space for customers, ensuring that finding a parking spot is never a hassle. This makes it convenient for customers to dine in or pick up their orders without worrying about parking difficulties.

Waiting Times: While Popeyes strives to provide fast service, there may be occasional waiting times during peak hours. However, the staff works efficiently to minimize waiting times and ensure that customers are served as quickly as possible.

Seating Capacity: Popeyes has a comfortable seating capacity, allowing customers to dine in and enjoy their meals. The seating arrangements are spacious and well-maintained, providing a pleasant dining experience.

Catering Services: Popeyes offers catering services for events and gatherings. Whether it's a small party or a large corporate event, Popeyes can provide delicious food that will impress your guests and make your event a success.

Mobile App Experience: Popeyes' mobile app provides a convenient way to order food on the go. The app is user-friendly, allowing customers to browse the menu, customize their orders, and track their deliveries with ease.

Website Usability: Popeyes' website is well-designed and easy to navigate. Customers can easily find information about the menu, locations, and promotions. The website also provides a seamless online ordering experience, making it convenient for customers to place their orders.

Online Reviews and Ratings: Popeyes has received positive reviews and ratings from customers. Many praise the delicious food, friendly service, and overall dining experience at Popeyes. These reviews and ratings are a testament to the restaurant's commitment to excellence.

Social Media Presence: Popeyes has a strong social media presence, with active accounts on various platforms. They regularly engage with their followers, sharing updates, promotions, and responding to customer inquiries and feedback.

Community Engagement: Popeyes actively engages with the community through various initiatives. They support local events, sponsor sports teams, and participate in charitable activities, demonstrating their commitment to giving back to the community.

Competitor Comparison: When compared to its competitors, Popeyes stands out for its exceptional food quality, affordable pricing, and excellent customer service. It consistently delivers a superior dining experience that keeps customers coming back for more.

Recommendations and Improvements: While Popeyes excels in many areas, there is always room for improvement. One recommendation would be to expand the vegetarian and vegan options on the menu to cater to the growing demand for plant-based alternatives. Additionally, enhancing the online ordering experience by introducing features such as order tracking and personalized recommendations would further enhance customer satisfaction.

How to file a complaint about Popeyes?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate and click on the 'File a Complaint' button, which you can find at the top right corner of the website.

3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Popeyes. Make it concise yet descriptive enough to convey the essence of your complaint.

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The date and location of the incident.
  • Specific details about the product or service, including any order numbers or receipts.
  • A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
  • Any communication you've had with Popeyes staff or customer service, including their response to your issue.
  • Steps you have taken to resolve the matter and the outcome of those efforts.
  • The personal impact of the issue, such as inconvenience, illness, or financial loss.
Remember to be factual and avoid including unnecessary personal opinions or inflammatory language.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach files containing sensitive personal information.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Popeyes. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description is easy to understand.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Make sure that you have included all necessary information and attachments before submitting.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Popeyes or other users to provide additional information or to follow up on your complaint.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Popeyes contacts

Phone numbers

1 800 767 3937 +1 (731) 427-6970 More phone numbers

Website

popeyes.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Popeyes?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Popeyes Customer Service. Initial Popeyes complaints should be directed to their team directly. You can find contact details for Popeyes above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Popeyes. Discuss the issues you have had with Popeyes and work with their customer service team to find a resolution.