Popeyes
reviews and complaints

I went to popeyes on apr 8 2016 for the special $5dollar box with 2 ps chicken 2 side orders and biscuit. I had 3 orders and the owner put my order in a tray while everyone else around me wasgetting their orders in a big box like the signed said. I asked the manager why was I not getting the box and he said we are short of boxes yet people whom ordered after me was getting boxes. I said well since other people who ordered after me is getting boxes, I would like my 3 orders in boxes. He got upset and took ier and said my order from the cashier and said I will get her order because she is trouble. The place was full of people including my co-workers who was with me. They all said how rude he was. . I said sir, what did you say? I said I just want my food in the box like the other customers like your sign said. $5 big box. He took his slow time fixed my food and kept embarrassing me by saying get out of my store. I told him I would leave when I get my food. When he got finish putting them in boxes he told me not to come back. Everyone was looking and wondering why he was so rude so I got the names of surrounding customers who witnessed because we all were on lunch breaks from fort meade military installation. I am a retired veteran and he has business because of us government workers from nsa that give him our business. I made the post commander aware of his rude attitude and contacted the jag lawyer who sent a letter to the soldiers to eat else where. I was so humiliated I haven't been able to eat anymore popeyes food again. His rude behavior and unprofessionalism was uncalled for. 9 people wrote statements for me to take to the jag office lawyer. I asked him his name and told him his name and told him I was going to report him and he said report me to who. I am the manager. He said if you report me, it will not go anywhere. He wrote the name munir on my receipt and laughed and said get out of my store. I left and has never been back and will never go back to any popeyes. I am a disabled vet that sufferes from ptsd and this made me feel very sad that he is in my country, the usa and feel the need and think he has the right to treat me this way. I am a human being. Born and raised here. I would like my refund of $21.20 and a written apology. I haven't been able to eat anything popeyes make because it reminds me of how cruel he was to me for no reason. This is why it took so long to write this complaint. This saddens me to think he treated me this way. The lawyer said I had a good discrimination case since it was so many witnesses and I am pondering where to go forward with it. He was just plain wrong. I am a black female, that just went for lunch. If he was having a bad day then he should have gone home. He displayed his unprofessionalism in front of all his employees. The cashier even apologized to me and said that was his first day at work. How sad.

I went to Popeyes Chicken on 51st and Cicero Ave in Chicago, Illinois this after noon and purchased a 3 wings and biscuit meal. I go in there quite a bit as I live close by (Popeyes Chicken store #2438). Lately I've been noticing that the wings are getting smaller, but today it was a joke at how tiny the wings were. I paid $6.43 for 3 itsy bitsy tiny, tiny wings (I didn't think about taking a picture until I had already eaten them). These wings were so d**m small that a child would still be hungry after eating this meal. I am handicapped and on a fixed income, so spending $6.43 on a meal and getting this tiny meal where I'll have to eat again is a very, very big inconvenience and disappointment. At the very least they should give 4 wings, or lower the price, $6.43 is basically $2.00 per wing. I started going to this Popeyes Chicken in '2009' (when I first moved here) back then they only charged 2.99 for this meal and the wings were a heck of a lot bigger.

I was at Popeye on jonesboro road yesterday. Waited in line for 30 minutes finally get to Mike no one answered may I help you had to say hello after 10 minutes. Placed order finally and get to window gave my credit card lady said oh this cash only our machine down. I said lady I don't have cash. Why can't you least put a sign out there letting people know before you sit in line 30 minutes. I don't have cash so I left the store. These people have clearly not been trained properly. I will never visit that Popeye again. Was highly offended by the service or lack of.

My dog is recognized under the town of aurora as a service dog. They didn't clarify if my dog is a service animal or not and spoke to me and warned me, I shouldn't bring the dog in. I reserved the rights to file a complaint to this store. By laws, service animals can go to public with the handlers. The staffs can only ask two questions, if both questions my answers are yes, they have no further rights to questions me, this is well cover under the ontario human rights code. Service animals must be allowed any place or area that the public is allowed. I am just sitting at the restaurant's seat not entering their kitchen. They have no rights to warn me for anything. Very poor uneducated staffs and very impolite.

My friend an I were in chambersburg, pa on 4/12/16, we went for lunch at popeye's on us 30. The establishment was clean the people were friendly. We ordered the surf and turf, 2 chicken strips with 6 shrimp, biscuit, and 2 sides. When we got our food the chicken strips that came with my meal was suspose to be spicy, it was not spicy at all and they were rubberey, the shrimp had been reheated in the grease. I have always had great food from other popeye's locations, in ga an fl. This is the worst food ever. This was my friend's first time eating there, they dont care if they ever eat there again.

on April 1, 2016 my husband and I drove from Winchester to Lexington to order chicken( about 25 miles). He ordered the 3 piece chicken meal with dark meat. when he opened his box it had a thigh and 2 wings! I ordered the chicken tender box and 2 of the tasty strawberry cheesecake pies they advertised. the boxes were even marked with an S for strawberry. Imagine my surprise when I went to eat the pie they were both apple pies instead. never the less we were both dissatisfied with our visit to Popeye's chicken! It would be nice to get coupons for free meal since we both were dissatisfied.

30 mar 2016 @ 19:56, store #10520 in victorville, ca.

I ordered several items which were: 1 (11) pcs (strips) h/h meal (I got regular chicken legs & thighs) which includes the (2) lg sides & (6) biscuits which I didn’t even received for $14.95, but was charged $24.99, (a little high which doesn’t add up and my whole order was wrong). then I also ordered the following items to be added to my order: (1) red beans & rice (small) for $2.19, and (4) apple pie's for total of $3.98. the problem is that the last 2-items I didn't receive them, since my order was to go, and I was already running late to work, I just grabbed the bag, said thank you and left without checking it first, (my bad). but once I got to work that's when I noticed that my order which I payed a total of $33.65 for items that I never got.

Since I have been a loyal customer of this popeye’s for several years and this is the first time that this has happened to me, I am willing to look at this issue as an honest mistake, but I still want to get my money back, get a completely new order correctly this time, and get the items that I didn't receive. I will go back to that store tomorrow morning, I hope to get this corrected with the store manager, but we will see what happens and yes I have my receipt. will update later today.

Popeye's is advertising a shrimp special that is delicious, at a steal, you should try it. But all Popeye's don't participate, call ahead. So I call and sure enough they have, I'm there in line, my phone rings so as not to be rude, I step aside and allow two guest to go ahead of me. I get off the phone and place my order. There is a gentleman complaining at the counter, they had a few guest ahead and the chicken is cooking, by the way the cook, David need a raise, anyways chicken up and gone, cook dropped more, six people, three standing around not prepping anything, , why just one cook and five others that dont multitask .The gentleman that was complaining still doesn't have his order, 10 mins, remember I ordered shrimp!, I approach the counter and I'm told by one of the two! people at the register a third worker is getting it, five mins later, 15 mins I ask about my order, I'm told they gave it away, even though when I ask the cook he say he didn't drop the shrimp.24 mins later, the shrimp, finally! . I'm offered a free meal for my troubles, I say I'll take a comp.card for a later date, then one of the three that's just been chilling says we can't give you a comp card or a meal, What! How about a soft drink or pie, are you freaking serious? Avoid this Popeye's like the plague

I go to this popeyes chicken at least once a week at different times most of the time its around 5 or 6 o'clock they seem to never have chicken ready for the customers I don't know how many times I have had to wait 30 minutes or more for chicken
Also the service and the attitude of the people that work there are absolutely ridiculous I am going to find a different chicken restaurant if this continues

I live across the street from popeye's and. They recently remolded their store denver, co. 14th hudson st. 80220. They installed some lights that are shinning directly inside our home ;my 4 year old daughter complains every night of the "bright light shinning in her window", it is very invasive! It's bad enough we have the traffic and trash thrown in front of our houses outside from the restaurant (A trash can outside of popeye's by the street would be nice, so it would be more convenient for your costumes, instead of them littering in the street) , I hope these bright lights can be resolved. Sincerely, the rodewald family

First of all they only had one cashier, she was in training and no one was helping her(at least I thought she was in training).. She was so slow that it did not take long for the store to get full of people waiting in line to order. When we finally got our order and we had to go back up there 3 different times to get all of our order right. They did not give us our cups for our drinks, no utensils in our order, and they left out my One chicken wing. Every time we went back up there we had to wait AGAIN to get what we needed. I guess it was the shift manager was standing around with one of her male employees instead of her helping behind the counter and then that same male in employee, that was off that shift went behind the counter talking to the other employees. I will not say what company that I work for.. We manufactured Popeye's product.. Your specifications standard were a lot stricter than what you have for your stores from what I have seen. Very upset

Iv worked in this establishment but i do not want to revele myself because i dont want to be judged at my job but iv noticed this has been going on for a few months now and iv been wanting to speck up about it but iv been scared. But iv had enough one of my team crew members (ASHA HOLLAND) has been selling weed an smoking weed on the property for several months now she smokes weed on her breaks an comes back inside smelling like it but the mangers dont seem to notice because they work in the back an iv caught her 3 times selling little white pills to her friends that come on break they meet up in the bathroom so it doesnt seem like anything is happening but its so unprofessional an i honestly dont think she deserves to continue to work here its terrible for business.

Good Afternoon!

First of all this is about the East Cleveland, Ohio Resturant! First of all quality of food, Speed of Service, Operation Awareness, Attitude tour the customers. The customers makes the business. If they stop coming who would be out of business, you guys will. I been a restuarant manager for McDonald's, Burger KIng and i never seen nothing like this before, Do you guys really care who or what you serve to customers bysides a bad attitude. Or are you just trying to make money with those Tuesday special. If the Operation Manager get from behind that desk and visit some of the restuarants to see how they are running, Me my self would be training a new staff, and hiring new managers that care about the business and the people. Instead of a check. Believe me i became a manager when i was 19 years old in the downtown area of Cleveland and moved up by handling a staff of forty people. So don't say it cannot be done. Please make the change to all the bad Popeye's that is having bad service and put a smile with a new attitude for the business. James Landers -landers.[protected]@netzero.com.

I went in to the new popeyes location (Davis Dr.) in Newmarket, Ontario and bought $55 worth of food. 16 pieces of chicken and a chicken sandwich platter witch contained an extra large drink.. i politely asked the manager if i can replace the extra large cup for tqo medium cups so i can share my drink with my in-laws. She said she can only give me two small cups.. ok, that's fine, like giving me two medium cups is a big difference in cost to the restaurant.. next i asked if the sauce was in the bag and she said yes, so i asked her again because i doubted it was there, .. is the hot sauce for the chicken in the bag. So she gives me 3 packages of hot sauce for 16 pieces of chicken.. so i tell her there is 16 pieces of chicken in my order, can i have more hot sauce.. she gives me 3 more.. i thinking how did this manager become a manager? She can't afford to give me enough hot sauce for 16 pieces of chicken? Such a stupid manager. Please get rid of her, she is not giving popeyes a good name.. poor customer service.