Popeyes reviews and complaints 1
View all 1300 complaintsPopeyes - customer service
On March 3, 2016 at 9:10 pm my church group stopped by Popeyes Chicken after a church engagement. Our pastor was treating everyone to a 2 piece dinner combo. It was a total of 9 ordered at the drive thru the young lady who took our order told us to come to the window to place our order. After waiting nearly 30 minutes in line, she informed us that they would have to fry more chicken and that we could go to McDonalds because they were open 24 hours. We left the window after her rude behavior but one of the church members decided we should let the manager know what was said to us. He stated that he only worked at that location 2 nights a week and that he would let the regular manager know. I have never been treated so rudely at a restaurant, the young lady doesn't need to work with customers because she clearly doesn't have the good of the company in mind.
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