Complaint Rating:

Company information:
PictureMe Studios
Virginia Beach, Virginia
United States

Scheduled appt day before and came in early with my daughter and mother in law. Associate shut the fan off making the "studio" hotter that it was inside. Shot pictures but had a hard time entertaining my daughter. Then pushed product on me when asked price of sheets said was 16.99 but now was 9.99. So I purchased 2 sheets and the $5 package. She was annoyed when we switched the pose for the package and then rude to other customers behind us behind it was 6pm and they were closing. Then she rang me up and even with a 15% discount it came to $40, she said it was taxes. So I left and contacted customer service and they informed me the correct prices. They did not offer any resolution for this associates gross incompetence even after I said I would not be back. Trust me go to JC Penney Studios the staff might be young but they enjoy what they are doing. Plus for $40 you get a better quality and more pictures.