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Lowe's Complaints - Poor service / poor management

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Lowe's

Posted: 2009-05-11 by   teri
Poor service / poor management
Complaint Rating:  100 % with 1 votes
Company information:
Lowe's
United States
speedracer555@comcast.net

I am writing in complaint of poor customer service in several stores in the South Jersey region. My husband and
myself over the years have spent thousands at this store. When making a purchase on Saturday our check
was declined for not enough info. The girl at the register was rude . They had all the info with photo ID the company that verifies info rejected the check, but she couldn't be bothered to call a manger to straighten it out
(too busy making inappropiate comments). We evan paid by credit card. We checked with our bank no problem
with the account. Then two days later we purchase another item and are held up 10 minutes waiting on verification with this stupid check verification company who she talked to and would not let us talk on the phone
and she lied and said it was just a recording. They have definitely lost business. I will go to Home Depot from
now on and I will put out the word about these inconsiderate jerks .
Comments United States Home & Garden
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