Complaint Rating:

Company information:
Vonage
United States
www.vonage.com

When someone called our house, they had to dial long distance because it appeared on caller I'd that we lived in a different town. Also, the call was dropped almost every time! - Tried to disconnect with their service- two freaking hours on the phone! I had to keep calling back because they kept hanging up on me! The deal advertised on TV was the one we got, but yet 200 dollars came out of my pocket! Well, the "free" 30 day trial ended on a weekend so if I called to quit the service that Monday, I would be within the 30 days. No! I still had to pay a full bill and pay additional fees to quit Vonage! Vonage ***!