Complaint Rating:

Company information:
Wendy's
Briar Creek
Raleigh, North Carolina
United States

My wife and I were in line and ordered food for us and our 3 kids. When giving order for the kids. The young lady, and lady is being very kind. Said what the total was. I told her that my wife and I were eating as well. She replies what do u want? Once we gave her our order, we stood there for 20-25 min waiting. I heard her telling the manager she was leaving, that they knew she was leaving. She left in the middle of making our drinks and gave us some fries. I asked the manager what the hold up was, he said what hold up ? I said on our food. He said I thought u just got it. I said no, all we got were 2 small fries and thats it. He started saying I cant believe this girl. Telling others what she did. How ever never tried making right with us. We finally got our food. He said that she should have been fired by now but the GM apparently is fooled by her. That she has had plenty of write ups. He replied that her name was Nicole Scott and I could report her. Well, I just thank the whole thing stunk. I tried looking up the ph# but could find. Cause I would have loved to share my true feelings with the GM.