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Certegy Check Services Complaints - Poor service!

Review all Certegy Check Services complaints

Certegy Check Services

Posted: 2007-10-15 by Shane Fast [send email]
Poor service!
Complaint Rating:  100 % with 3 votes
I sent an employee to Six States to buy an item. My company check was declined. Called their 800 number and the automated response was pretty much nothing was wrong with my account. What a bunch of crap, after reading all the complaints about this company, someone should decline their business. They can FOAD, I've been on hold for over 20 minutes. This is how they handle calls? Nice company / they s*ck.

Very poor service!
Comments United States Business & Finances
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Comments

375 days ago by James Pence [send email]
We all have had the same problems. went to better business bureau and filed a complaint. would advise all to do so. This business gone to far.
241 days ago by M. Post [send email]
I attempted to purchase a new vehicle from Family Ford, Waterbury, CT. They did not have the vehicle I wanted but promised they could locate one and have it there the following day. At this timew I was asked for a $200.00 deposit which I very studidly gave. I made the salesman aware that all was null and void if they could not find a vehicle and have it there the following day. He stated it was only a formality and it was understood.
The following day I took a half day off from work to look at this vehicle, and to my surprise it was not there. I told the salesman that this transaction was now on hold as I had to speak to my wife as this new vehicle was going to replace her old one. She and I both agreeded and a call was placed to Family Ford and told that the deal was now cancelled and they would not have to have the vehicle there formy inspection. Mind you I never signed any contracts or agreements to purchase any vehicle. I told them they could destroy the check as I had placed a stop payment on it and it was no longer valid.
Family Ford paid no heed to my request and submitted thecheck for payment. Seeing that there was a stop payment on the chek they turned it over to CERTEGY for payment and Certegy paid them the $200.00. Now Certegy called my home and told my wife that if IU did not buy the check back that they would Flagg My License" or disrupt my credit.
I explained the situtation to them and they requested I write a letter to them. I did so and am waiting for a response. I told them that their complaint was with Family Ford and not me.
Seeing that my credit is AAA I will check it from time to time and see what happens.
As far as Family Ford is concerned I have purchased 5 Ford trucks from them over a period of 15 years, but will never purchase another one. Certegy on the other hand was foolish and stupid to honor a check that had a stop payment on it.

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