Complaint Rating:

We fell behind on our mortgage due to loss of job. But once I got back to work, we called ASC and they put us on a payment plan that we have followed to the letter. We just received a letter stating that we now owe $13,410.98 which is several thousand dollars than before we started the payment plan.

We were told that if we followed the payment plan we would be up to date in Febuary. This is unfair!!!