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Enhanced Recovery Corporation Complaints - Poor service!

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Enhanced Recovery Corporation

Posted: 2007-09-19 by Alina Montalbano [send email]
Poor service!
Complaint Rating:  100 % with 2 votes
On Sept. 18th 2007

A rude and combative representative from this company called my residence and asked me if I knew one of two people. I did not confirm nor deny my familiarity with one of the names this person inquired about and instead asked what this was in regards to. She asked "Do you know them or not." This went on for quite a while. I spoke to her manager whose attitude explained the original callers bad behavior. At the end of this call he was now only rude and indigent he was speaking to me as if I had something to do with whatever they were trying to collect. Remember, I was listed as a reference according to them and I have nothing to do with the person who allegedly listed me as a reference. The manager, freely gave me his employees first and last name indirectly dared me to file a complaint. What recourse does a bystander have against this type of harassment. How can this type of bad behavior be legal. It is clear from the representative and the managers behavior that this type of treatment is a norm and not only tolerated but, in my opinion, encouraged. What rights does a bystander have against such terrible people.

Advise smb!
Comments United States Products & Services
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Comments

384 days ago by Chum Smithers [send email]
When you say, "What is this regarding?", that means you know the person they are asking about.

If you don't know them, you say, "I don't know them."

If you don't want to get involved with deadbeats and the people trying to track them down, you don't provide references for them.
375 days ago by Jack [send email]
I can not understand for the life of me why people like you feel like it is always the collection agencies fault. For once I wish people would take responsibility and pay back the money IN FULL that they owe. If people where responsible enough in the first place collection agencies would not be in business. Most collectors would be willing to work with a debtor like you but in 9 out of 10 cases you get aggressive and belligerent first. It is not there fault that you are embarrassed that you put yourself in default of your contract. Also, you are not a customer you are a debtor. The time to be treated like one would have been with the original creditor. Finally, you can't be made at ERC because they are just doing what they are paid to do and that is to collect a debt for the ORIGINAL creditor. So be mad at them not the 3rd party collection agency.
55 days ago by Aimee [send email]
Sounds like Jack not only works for a collection agency but he is also perfect, imagine that!

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