Complaint Rating:

I have sent the company many letters requesting that my service be disconnected. They told me because of the automatic renewal I couldn't cancel. The system has not worked in months. I call and calls are not returned. I was told in July by Katie that my contract would be canceled if I sent in a letter I did. The contract is still in force they say that they had to receive that letter on the same day. Contracts written with automatic renewal are not fair. Can't something be done about these kind of consumer ripoffs. If a someone is suing this company over they business practices let me know.