Complaint Rating:

Company information:
AT&T WIRELESS
South Florida, Florida
United States

I have been a loyal customer since 1998(Bellsouth mobility), for the last 3 years I have had poor service, droped calls or calls that just go blank (yes just like the commercial) what's the point of staying connected if you can't hear the other person!!! I changed my phone 3 times thinking It was the phones! well I have finally realized It is the service.
I have called 2 times in the last month expressing my frustration and how I am considering to switch to another company, they have not attempted in any way to save me as a customer or honor any of my samall requests. I have paid them a lot of money in the last 10years! and I always recommended my friends and family to use cingular/att . DO NOT USE ATT THE SERVICE IS HORRIBLE, GO TO VERIZON OR SPRINT