Complaint Rating:

Company information:
The Camera Professionals
New York
United States
www.thecameraprofessionals.com

This company also sells under other names - go to the BBB website and do an advance search under the URL I've given to get them. I agree, run don't just walk from these guys. My experience is as follows: I can't write this LOUD ENOUGH! - They wouldn't let me speak with a supervisor to verify a few things prior to ordering and put me on hold for 40 minutes after 2 disconnections and finally got one first ring when I went to the sales department! What does that tell you? Check out the "false security" icons at the bottom of their page -note that the CyberSource protect buy seal PERTAINS TO THEIR OWN PROTECTION FROM FRAUD! You will not see a BBB seal because they recommend you stay far away from this company - HOW IT IS POSSIBLE that this company is able to obtain a 5 star rating is amazing. I tried to place complaint at "planet rating" that gave them 5 stars, however it wouldn't accept it?! It is not worth your heartache, pay the extra dollars and buy from a place you can at least get a person on the phone to speak with you if there are issues. Better yet make sure there is an address associated - The camera professionals have 4 address listed on BBB complaints, with indication that mail returned as they are not at that location. The also do not have a email address. At the end of my conversation the supervisor didn't like my inquiries and stated "You need me more than I need your money". If you think about it is because he is getting away with scamming people.