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Poor service and irresponsible
Complaint Rating: 
Company information:
Global Tel Link
1434 S.E. 28th Terrace
Cape Coral, Florida
United States
Phone: 239-471-7725
www.globaltellink.com
They disconnect me from my son in the Lee County Jail without warning. They charge me for calls I have never received. They refer me to a supervisor and the supervisor never calls me back. They tell me they are going to credit me for the call and don't. They take as much as 2 hours to call back and can never resolve the problem. On Jul 14, I am going to call the Public Utilities Commission in Florida and complain. I hope they can take some action. Everyone that is complaining should do the same. Apparently they have a monopoly and they need to either be put out of business or investigated immediately. I am hoping that their would be some other service
available.
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