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poor quality mercandise/customer service
Complaint Rating: 
Ordered three(3) different series all at one time , $250.00 total.
First set received within one week of ordering. No episode guide, disc not labeled, not in air date sequence,very poor quality copying. Email sent detailing the problems, asked for return authorization so i could return them for a refund.
Second set received while awaiting reply for the first set. Same problems. Email sent requesting return authorization.
Replies received, no return authorization given. Was advised replacements would be sent. Have never received them.
The third series was never received even though shipment notification was sent.
This all took place during midjune time frame
My credit card was charged for the entire order at the time of the first shipment. I have never received a credit back on any of the order, and followup emails have not been answered.
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