Complaint Rating:

I ordered from their website all the episodes of Cagney and Lacey.Not only are they taped from the television as it advertises the programs on after the show but so far the DVD's I have tried to watch on one disc alone there are three episodes that won't play at all, one stops in the middle of the show and are of general poor quality. I have tried to contact the company without any success and somehow they have managed to remove me from accessing their website. In total I am out of pocket £73.50 but the disappointment of trusting it was a genuine offer for something I have wanted to own for a long time my disappointment is the overriding feeling.