Complaint Rating:

I took my family to the golden corral restaurant in Casa Grande, Az. on Florence Blvd on 3 Dec 06 and experienced the following.

(1) Hostile server who was very arrogant to my wife. This encounter resulted in a profanity exchange between another customer and the server. Incident reported to mgr.
(2) No cream or milk available for coffee.
(3) Many vegetable dishes cold and cheese sauce almost to a hardened consistency.
(4) Many tables left dirty for long periods of time with much debris left on the floor.
(5) Overall food bins close to empty and not refilled entire period we were there.
(6) Well done steak not available but told it would be in 10 minutes. went back 3 times over a 15 minute period and was told it was just given to another customer.
I had been a customer in Tucson for about 20 years and never had such a negative experience. my son just moved to casa grande so we decided to go to the one at that location. almost all our food was left over (6 adults and 2 infants) Don't think i will ever return.