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HP India Complaints - Poor product and service by HP India

Review all HP India complaints

HP India
Posted: 2008-01-30 by Abhishek [send email]
Poor product and service by HP India
Complaint Rating: 100 % with 1 votes
Company information:
HP India
India
welcome.hp.com/country/in/en/welcome.html

I have a HP dv2214tu series Notebook in warranty period (till 28th April 2008). I gave my laptop for servicing at Compaq Service Center A2/177, Safdarjang Enclave, New Delhi on 12th of January 2008 as its DVD drive was not working . Its been more than 15 days and my DVD drive has not been replaced yet. I called them 10s of time and they are saying that they received my DVD drive thrice, but every time they were faulty. Its really pathetic that how can a new DVD drive be faulty, thrice!!! If this is the service provided by the company like HP, which really disappointing.
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Comments

214 days ago by Thomas Pereira [send email]
hi this is thoms pereira , i have had my laptop repaired 5 times , still no luck , i have spoken to all the higher levels , all of them are good for nothing , please can you send me the address to send the consumer court notice , please help as my warrenty expires this month , I took this laptop from santacruz mumbai and gor it repaired at the kalina santacruz mumbai branch
27 days ago by Rahul [send email]
Hi,
I faced lots of lots of problem related to care pack issue. Then finally i burn my hp 2600n printer and I bought Canon. Becz i found much better than hp support. home pickup and home delivery + if possible then home repair. It means hand to hand.

rahul pandey
new delhi

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