Complaint Rating:

Company information:
Acer
United States
acer.com

I bought an Acer laptop just to try to see how well it worked, i have had nothing but problems out of it, it got so hot it burned the serial numbers off, i called customers service because it was only a couple months old they told me to PAY for shipping (25 bucks) and ship it back to them, i got it back it didnt work, i had to PAY again for shipping, got it back again it worked for about a month and crashed, i had to PAY for shipping again, got it back and they had broke my charger, so they wanted me to pay for another by this time i was a little upset so they did finally send me a new one for free, when i got the charger they had installed all these programs on the computer, and BROKE the piece where the charger goes into, and it still gets so hot it will burn you. I had to go and buy another computer what a total WASTE!!! DO NOT WASTE YOUR MONEY ON ACER. They have had my laptop more than i have...