Complaint Rating:

I am writing this email to you with regard to my Citibank Credit Card, I was sent this card without any documents & any information from my end. I did utilize this card for sometime but I never received the pin number for this card & nor did I receive the statements on time.

I have already asked them to send their person & collect the payment but they are not interested in the same, they were doing that in past.

I don’t know what is to be done, they are always threatening the customer.